server problem europe 2 (ets)

[Lafrake]

 

hello I was kicked several times despite despite having a 280 mega fiber optic connection we have had several problems so the problem comes from the server

[wpx_]

Hello @Lafrake

 

The first thing is...

1. Are You using the WiFi? If yes, try to connect with the internet cable.
2. Do You checked how high You're ping is ? Check it on: https://speedtest.net and post a screenshot if You want.
3. If the ping is too high, try to restart You modem/router or change the DNS servers.
4. If You have issues with the servers, take always a look at: https://truckersmp.com/status to see that the server You want is online.
5. How many devices You have connected with the network ? Try to disconnect all devices > restart the modem/router and connect only the PC and check it again 5 min later.

[Guest]

Hello,

Please follow these steps:

• Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems,
• Try clearing your DNS cache, follow this link for the guide, https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache
• Try Do a dns flush,you can get help this guide,https://www.wikihow.com/Flush-DNS
• Try Clearing the ARP Cache,https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/
• If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television,
• Using a VPN service to allow for a possibly stabler connection to the game servers via better routing.
• Open up your Task Manager by pressing Ctrl+Alt+Del on keyboard and see if there are some updating services running in the background processes , E.g: Adobe IPC Broker service,or any form of updater service which updates softwares you use in the background.

Also

You can take a look at this topic:

 

[Gainer]

Hello, follow the steps:

 

Step 1:

• On your keyboard, press Windows and R (Win + R).
• Type "%programdata" and press Enter
•                      

Step 2: 

• Locate the "TruckersMP" folder and delete it.

 

• Go to "C:\ProgramFiles" and delete the folder "TruckersMP Launcher".

Step 3:

• Go to this address download the launcher again and run it as administrator and install it.
• When the installation is finished run the Launcher as an administrator and start the download by clicking on the "Install Available Updates" button.

 

Good luck with,

Best regards.

[AdaBey]

Hello,

 

You may be having a connection problem, here are some things you can try to resolve the issue.

 

 

•  Do a dns flush, Clicky here on how to do that.
• Clear your PC's temp files with Clean Master for PC.

• Open up your Task Manager by pressing Ctrl+Alt+Del on keyboard and see if there are some updating services running in the background processes , Example: Adobe IPC Broker service,or any form of updater service which updates softwares you use in the background. If you dont know if there are any running provide a screenshot and i will guide you furthur on.)

• Do a Disk Cleanup of C: drive Clicky here on how to do that , P.S The top right corner where it says Windows 8.1/Windows RT 8.1 , Click drop down arrow and select your version of windows 7/8/10)

• Disable any unwanted programs you dont want running and hogging internet. Clicky here on how to do that.

 

Best regards.

 

[Guest Cowie]

Hello, some answers have been given. Please let us know if they fixed your issue or if you need more help.

Kindest regards,
~ccowie | TruckersMP Supporter

[CloudRazor]

Hello, 

Although common solutions to your problem has been written above, I'd like to give some advices too. 

 

1. You can try to clear your DNS cache. 
   You can do this by running Windows Command Prompt (CMD) as administrator, and run the following command: 
   ipconfig /flushdns 
2. If you are using Wi-Fi as the connection method, switch to wired connection with an Ethernet cable if you can. 
   This will improve your overall connection quality, and therefore, download & upload speeds and lower your ping. 
   If you can't switch to wired connection; make sure no other devices are connected, and make sure your router isn't placed near anything that could interfere with signals (ie. cellphones, microwave, TV) 
3. try to clear your ARP cache. 
   You can do this by running Windows Command Prompt (CMD) as administrator, and run the following command: 
   netsh interface ip delete arpcache 
4. You can try to clear your PC's temporary files by using software like CCleaner or Revo. 
5. At last, if none of these steps seems to be working, plug out & restart your router after waiting for a couple of minutes. 

 

Hope it helps! 

[Guest]

Dear @Lafrake,

 

It has been over 3 days since you last time replied this topic and almost 3 days since someone last time replied this ticket. Because of the inactivity, this topic will be moved to inactive topics. If you still need help, you should create a support ticket: https://support.truckersmp.com

Thank you for your participation!

 

//Locked & moved to Inactive due to inactivity

[Trucker Dashcam // Sweden]

It has been over 5 days since you last time replied this topic and almost 3 days since someone last time replied this ticket. Because of the inactivity, this topic will be moved to unsolved. If you still need help, you should create a support ticket: https://support.truckersmp.com

Thank you for your participation!

 

//moved to unsolved