Can't create new Feedback

[Guest]

Topic Title: Can't create new Feedback
TruckersMP ID: 1594374
URL: https://truckersmp.com/feedback
Server Time / Date: N/A
How to reproduce: Close a feedback by a staff and create a new one

Browser: Chrome

Screenshots / Videos: https://i.imgur.com/RsSSOLe.png and https://i.imgur.com/qspWsEC.png

[Guest]

Hi there

 

You need wait 3 days before you can create other feedback ticket agian.

Since this is not bug.

 

I hope this explains your question.

 

 

Kind Regards

Total EDM

TruckersMP Support Team

 

 

 

[Guest]

Moved to help section //

[Guest]

Hello,

Usually feedbacks ticket close one(1)week after by bot,

E.g a photo:

After the topic is closed,You must wait three(3) days for you can prepare your ticket again.

[Guest]

Hello @Miyuki,

 

As I see 2 answers have been given, I'd like to know if your problem has been solved now.

Please let me know by marking the best answer.

 

Thank you.

[Guest]

No, I am not looking for an answer. I am just reporting a bug. Because I didn't open the feedback 3 days ago. In fact, the staff closed the feedback 3 days ago. I opened the feedback on 28 June. Did you guys look at the warning? It says "You have created a feedback 3 days ago.", not "Staff have closed a feedback 3 days ago". So I should be able to send another feedback at 31 Jun, not 16 July.

 

Otherwise if staff forgot to close my feedback, I won't be able to use that system again, am I correct? So it IS a bug. Please move it back to the bug section.

[Guest]

//Moved to Website Bug Reports on OP's request

 

@Miyuki please make a new reply, your last one got deleted

[HumaneWolf]

Not a bug. Read the actual error message, and do account for time and timezones.