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Invalid email or password - cannot log in


Tunahan [TR]

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//moved to help 

 

 TruckerPilot

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-If your login information work for https://truckersmp.com/ but you can`t login ingame you should try one of these fixes:

-First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on Google).

-Do the same for the password.
-Login.

-If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

-I hope that one of these fixes worked and you`re now able to login ingame.

-If the problem is not solved;

-You can create a ticket. https://support.truckersmp.com/

 

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Hey! Make sure that you have a TruckersMP account!

 

-Try to copy and paste your E-Mail + password! 

-Try to reinstall the MP!

-Try to restart your computer / router

 

Please read this topic:

https://forum.truckersmp.com/index.php?/topic/15129-common-problemsquestions-please-read-before-posting/

Edited by GGF MD

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Former 743469563_role_SupportManager.png.780765

 

Support - Appeal - TruckersMP Rules - Feedback - Report

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Hi @karacocuk20

 

Have you been satisfied with the answers? Please let us know.

 

Thanks for participation.

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