Problem with starting ets2mp

[daanjandan]

Hello,
everytime if i want to start Ets2 mp up it give me a error message.

this is the message:

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Connection Error - Retry?
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An error occured while contacting our update servers (System.UnauthorizedAccessException: Toegang tot het pad C:\ProgramData\TruckersMP\data\shared\mods\data2.mp is geweigerd.

bij System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

bij System.IO.File.InternalDelete(String path, Boolean checkHost)

bij LauncherV2.Md5Utils.FileNotMatched(String file, String fileMd5)

bij LauncherV2.MainWindow.CheckForUpdates()). Press OK to try again or cancel to visit our download page.
---------------------------

---------------------------


i hope i can be helped.

greetz Daanjandan
 

[CaptainKostaZ]

Locked and moved to unsolved due to inactivity.

[Guest]

Good day @daanjandan,

 

in order to find a quick solution for your issue, just follow the instructions provided down below:

 

• Run the launcher as an administrator.
• Make sure that the process eurotrucks2.exe is not running. Also, try to delete the file manually [C:/ProgramData/TruckersMP/core_ets2mp.dll]. (Credits to mwl4)
• Start a command line as an administrator (press Windows key and type "cmd", right click run as administrator), then, run the command sfc /scannow
•   Hide contents

  

   

   

   

   

   

   
• After having done so wait and restart your computer.
• Run a single game in x64 DirectX mode
•   Hide contents

  

   

   

   

   

   

   

   

   

   

   

   

• Drive a short distance, exit the game and start multiplayer again. (Credits to ResTed)
• Uninstall the TruckersMP launcher and download it again (https://truckersmp.com/download)
• Verify the integrity of the game cache by opening steam, right-clicking ETS2/ATS => Properties => Local Files => "verify integrity of game cache"
•   Hide contents

  

   

   

   

   

   

   

   

   

   

   

   

   

• Check for possible BETAs by right-clicking ETS2/ATS => Properties => BETAS => "NONE - Opt out of all beta programs"
•   Hide contents

  

   

   

   

   

   

   

   

   

   

   

   

   

• Check the following guides

 

  Hide contents

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additionally, you should try to do the following when this connection error still occurs:

 

1.Restart the windows firewall service
2.Reboot the problematic machine

3.Restart the “TCP/IP stack”. Run CMD as administrator, type “netsh int ip reset resetlog.txt” to reset TCP/IP.
4.Try to temporarily disable antivirus.

 

 

 

If, however, nothing has helped yet, you should consider contacting the official support by submitting a ticket: https://support.truckersmp.com/index.php?a=add

 

 

Whatsoever, I really hope that I was able to help you. If so, please feel free to give feedback

 

 

Kind regards

 

 

 

[Baldemar TR]

Hi Dear member 

 

Please check these Topics

 

Thanks 

BaldemarDeutsch...

 

 

Edited March 31, 2017 by BaldemarDeutsch

[Guest]

Hi,

 

Sorry about this connection error you are having. 

 

Please try these things

 

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7 & also try Windows Server 2008 SP1, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

 

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

 

Still not working?

 

1. Reset your network adapator

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

In to a DOS window (Comand Prompt).

 

2. 

Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/

Resetting your network adapter http://www.home-network-help.com/netsh-winsock.html

Clearing your DNS Cache https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

Changing DNS to Google's Public DNS, https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

 

You can also try resetting the Winsock Catalog

 

step 1: click on windows search program and type "cmd" enter

step 2: once you're in, type "netsh winsock reset catalog" enter

step 3: type "netsh int ip reset.log hit" enter

step 4: restart your computer

 

Additionally, 

https://kb.wisc.edu/page.php?id=6653

 

Extra things you can try

Try to run a sfc /scannow command in DOS then restart your computer and try again. https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

 

Also, download CCleaner and run a registry cleanup and try again. https://www.piriform.com/docs/ccleaner/using-ccleaner/registry-cleaning

 

As a last option, delete the ETS2MP folder from documents and follow the guide below, 

 

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges

https://truckersmp.com/download/

 

Also, verify the ETS 2 game files. 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

 

If all of the above fails then I am sorry that I couldn't solve your issue, you can submit a ticket to the official support team, 

https://support.truckersmp.com/index.php?a=add