Kicked because of a too high ping

[Freckleman]

Hi,

 

As you can see below. I frequently get kicked from the game because of a "too high ping" however upon doing a speedtest straight after being kicked my ping is completely normal (screenshot attached). If anybody has an idea of a way to fix this problem please help me

 

Thanks

Edited July 30, 2016 by freckleman
Added another attachment

[John_24]

Hi @freckleman can you try this for me. It's a common fix for the "too high ping issue. It just be an error on the server side but just to be sure try this 

 

1. Do a dns flush, How To 
2. Clear your PC's temp files with Clean Master for PC How To 
3. Open up your Task Manager by pressing Ctrl+Alt+Del on keyboard and see if there are some updating services running in the background processes , Example: Adobe IPC Broker service,or any form of updater service which updates softwares you use in the background. If you dont know if there are any running provide a screenshot and i will guide you furthur on.) 
4. Do a Disk Cleanup of C: drive How To 
P.S The top right corner where it says Windows 8.1/Windows RT 8.1 , Click drop down arrow and select your version of windows 7/8/10) 
5. Disable any unwanted programs you dont want running and hogging internet. How To

[Subtle [HKG]]

Try not to use WIFI when playing online games, and also try to connect to a closer server.

[Freckleman]

Should I end the Adobe IPC Broker? And does adobe acrobat service count too?

 

 

[Freckleman]

Oh, and i've done the dns flush

 

As for @subtlegta I'm connected to EU #2 and I live in the UK so i'm connected to the closest

Edited July 30, 2016 by littlefoot_22
Corrected tag

[John_24]

@freckleman are you able to connect now without further issues? 

[Freckleman]

I'll just try now

 

[Freckleman]

It seems to be working fine now.

 

Thanks for your help

[Subtle [HKG]]

@freckleman is your problem solved now??

[John_24]

Can you check the check the best answer for me @freckleman, thanks. 

[Freckleman]

@subtlegta Yep

[Subtle [HKG]]

problem solved.Moved to solved.

[SLAUGHTEER]

Hello @freckleman

 

Try to scan your computer with a virus program.