Double trailer bug

[GONYALI_JETCI_42]

Hello everyone, first of all i want to say If i didn't choose the true topic i am sorry. I have a bug in ets2, my english isn't that good but i will try to explain it. 

 

When im trying to buy a trailer, i customize it then click to buy and after that a screen -which is including the map- shows up to choose which garage that trailer will be delivered. There is no bugs in normal trailers but when it comes to a double trailer (Im not talking about the HCT one bcz i don't have the dlc for it) in the last screen, the game map which is for delivering the trailer doesn't shows up and game freezes for 1-2 seconds then it crashes. I tried verifying game folders and trying to buy a double trailer with another profile but nothing changed.

 

Edited August 12 by GONYALI_JETCI_42

[quln]

Hello @GONYALI_JETCI_42,

You mentioned that you had a problem I'm really sorry about that. You can be sure that I will do my best to help you.

1. Verify your ETS2 files in steam. (Steam -> Right Click ETS2/ATS2 -> Properties -> Installed Files -> Verify integrity of game files)

2. Start ET2/ATS2 with OpenGL. (Steam ETS2/ATS2 -> Play -> Start with OpenGL -> Press DRIVE Button -> Drive a short distance -> Close ETS2/ATS2 -> Try Running TruckersMP as Administrator)

3. Open command prompt as administrator -> Type sfc /scannow -> Wait until the scan is complete -> When the scan is completed please restart your pc.

4. Make sure that your windows is up-to-date.

5. Make sure that your drivers is up-to-date.

6. If you're using mods please deactivate them.

• If you can provide us game crash and game log files under this topic I can help you more accurately.

If you having issues about getting log files please click HERE to find more information.

 

I hope I was able to solve your problem clearly. If you have any questions, don't hesitate to ask me. I wish you a good day.

[GONYALI_JETCI_42]

First of all I want to say thanks for your interest and help @quln

 

1. All of the 119 game files verified successfully

2. I ran ets2 with openGL and did the steps you said except the last one because I have a 7 days ban, nothing changed when it comes to buy a double trailer

3. Windows Resource Protection did not find any integrity violations.

4. It updated just some antivirus stuff.

5. I checked and updated them, all of my drivers are up to date.

6. I have no mods, I used to use a 3rd party application for some money and level cheats.

my game.log file: https://www.paste.tc/gamelog-23

my game.crash file: https://www.paste.tc/gamecrash

 

here is an in game video by me what is happening after I click purchase (at the end of the video, game crashes so nvidia stops recording): https://youtu.be/fiHe5TY0mbQ

 

 

[quln]

Hello @GONYALI_JETCI_42,

I'm sorry to hear that your problem still persists.

Your game.log file shows the standart closing prosedure using quit. Please try these steps as well:

• Please try different ETS2 profile.

1. Open ETS2.
2. Click "Manage Profiles".
3. Open and use a new profile using "New Profile" button.

• If it doesn't work despite these steps please delete the TruckersMP Launcher and all its files and install it again.

1. Win+R -> %programdata% -> Delete TruckersMP folder.

2. Win+R -> %appdata% -> Delete TruckersMP folder.

3. Documents -> Delete ETS2MP and ATS2MP folders.

4. Control Panel -> Programs -> Programs and Features -> Click TruckersMP Launcher and uninstall it.

• After doing these click HERE to download the Launcher again.

I hope I was able to answer your questions clearly. If you have any further questions, please do not hesitate to contact with me. I wish you a good day.

[Roy Pegasus]

Hello there,

Has your question been answered with the above given answer(s)?
 
Your confirmation of the status of your issue helps us keep the forum organized!

 

I look forward to your response.
 
King regards,
Roy Pegasus
TruckersMP Support & Translator
 

[GONYALI_JETCI_42]

Hello @quln

 

I uninstalled truckersmp and all of its stuff and downloaded again. Sadly but nothing changed.

I found a double trailer in Kiel I bought before. I can use it without any issues. I can also fast travel with it but when I try to send it somewhere individually the same thing happens and game crashes. 

I also found I can copy this double trailer and make normal trailers doubled with this way. So may be the bug didn't fixed but I found another way to get double trailers.

 

Thanks again for your helpful attitude.

 

[GONYALI_JETCI_42]

Hello @Roy Pegasus after @quln responses you can close this topic. Thank you for your service.

[GonzagaSX]

Hello @GONYALI_JETCI_42!

 

As your issue has been solved, I will now go ahead and move this topic to "Solved".
 

If you have any issues/queries in the future, do not hesitate to contact us via the Support System or ModMail, or by creating another topic. 

 

Kind regards,

Folatti

TruckersMP Support
 

 

//Locked and Moved to Solved