I have a ban, but no staff is noted on it

[Bk_The_Raccoon]

I was banned for a week yesterday, and nowhere can I see who banned me. Is it a bug, or am I not looking the right place? It should be the same place at ban reason right?

[LogRol]

Hello,

 

According to our Game Moderation Strategy update, moderation is now anonymised. This means that you won't be able to see who you banned you, or handled your report - as there is no realistic reason why you should see specifically. If you have a complaint, you can do that through our feedback system.

 

Here you can read about this: https://truckersmp.com/blog/297

 

Let us know if this helped,

 

Kind Regards,

LogRol

TruckersMP Game Moderator

[TimeTimes]

This is not a bug, but intended behavior.

It has recently been changed so the moderator who issued the ban remains anonymous to reduce abuse and harassment.

 

To quote their news post from September 1:

Quote

On an additional note, we have also introduced a system to anonymise our moderation. This means when you are banned or have a report handled, you will not see the name of the moderator who issued a punishment. This aims to reduce the abuse and harassment that unfortunately some of our team have to endure, when they issue punishments in-game. You will still be able to discuss with this moderator in your appeal, but they will just remain anonymous.

You can read more about it here

[Frestaeh.]

Hello @Bk_The_Raccoon,

 

In view, did you find your best answer?
Your confirmation helps us to keep the Forum organized. 

 

Kind regards,
øAlmeida
TruckersMP Support

[Frestaeh.]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

 

Thanks for all your participation.

 

Kind regards,
øAlmeida
TruckersMP Support

//Locked and moved to Inactive.

[Jordan.]

Hello there,

 

Since you did not want to reopen this topic after 1 week of being Inactive, I will have to move it to Unsolved Topics.

 

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,

Jordan.

TruckersMP Support

 

// Moved to Unsolved.