mattcase135 Posted February 7, 2023 Share Posted February 7, 2023 Anyone know why this is? Everything as far as I'm aware is fully up to date. It started happening about 4 days ago. The game.log doesn't really give any indication to what it may be... 1 Link to comment Share on other sites More sharing options...
1 FayezTMP Posted February 7, 2023 Share Posted February 7, 2023 Hello there @mattcase135, I will give you two steps to follow and let us know if your issue is resolved. Step 1: Verify your ETS2 files in steam. [Right Click ETS2 ➜ Properties ➜ Verify integrity of game files...] Step 2: Delete & Uninstall TruckersMP by following these steps: 1. Press the Windows Key + R (Win+R) on your keyboard 2. Type "%programdata%" and press Enter (without the quotes) 3. Find the folder "TruckersMP" and delete that folder. 4. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" 5. Navigate to Documents and delete the folder named "ETS2MP" 6. Press the Windows Key + R (Win+R) on your keyboard & type "regedit", expand HKEY_LOCAL_MACHINE and expand SOFTWARE and delete the "TruckersMP" file 7. Go to TruckersMP website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ 8. Open The Launcher with admin privileges and click "Install Available Updates" Kind Regards, Fezz [AE] Kindest Regards, FayezTMP | TruckersMP Player Bruijn Logistics | General Manager + Driver Reports | Appeals | Knowledge Base | Support System | Feedback System | Recruitment Link to comment Share on other sites More sharing options...
1 FayezTMP Posted February 8, 2023 Share Posted February 8, 2023 1 hour ago, mattcase135 said: The TruckersMP folder that was supposed to be in the programdata folder was elsewhere, and I had to go hunting for it. However, I now cannot find the TruckersMP Launcher folder. It is not in Program Files. Searching for it in the start menu(like I did to locate the TruckersMP folder) yields nothing. I do have the ETS2MP folder, and now I have found the TruckersMP folder, but unsure how to proceed if I cannot find the TruckersMP Launcher folder. Hello @mattcase135, Open TruckersMP Launcher then go to Settings and at the top you can see Show Launcher Files, Show Application Data and Show Logs. However, I want you to take a look at this featured thread created by @Joschi.. Find your problem and try the solutions he suggested. Let us know if that helped. Kind Regards, Fezz [AE] Kindest Regards, FayezTMP | TruckersMP Player Bruijn Logistics | General Manager + Driver Reports | Appeals | Knowledge Base | Support System | Feedback System | Recruitment Link to comment Share on other sites More sharing options...
0 [DJ Trans*051] djmtrlltc Posted February 7, 2023 Share Posted February 7, 2023 Hello there! Has your issue been solved with the above given answer? Your confirmation of the status of your issue helps us keep the forum always organized! I await your return! Regards, djmtrlltc TruckersMP Support + Translator & DBus Translator Link to comment Share on other sites More sharing options...
0 mattcase135 Posted February 8, 2023 Author Share Posted February 8, 2023 21 hours ago, Fezz [AE] said: Hello there @mattcase135, I will give you two steps to follow and let us know if your issue is resolved. Step 1: Verify your ETS2 files in steam. [Right Click ETS2 ➜ Properties ➜ Verify integrity of game files...] Step 2: Delete & Uninstall TruckersMP by following these steps: 1. Press the Windows Key + R (Win+R) on your keyboard 2. Type "%programdata%" and press Enter (without the quotes) 3. Find the folder "TruckersMP" and delete that folder. 4. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" 5. Navigate to Documents and delete the folder named "ETS2MP" 6. Press the Windows Key + R (Win+R) on your keyboard & type "regedit", expand HKEY_LOCAL_MACHINE and expand SOFTWARE and delete the "TruckersMP" file 7. Go to TruckersMP website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ 8. Open The Launcher with admin privileges and click "Install Available Updates" Kind Regards, Fezz [AE] The TruckersMP folder that was supposed to be in the programdata folder was elsewhere, and I had to go hunting for it. However, I now cannot find the TruckersMP Launcher folder. It is not in Program Files. Searching for it in the start menu(like I did to locate the TruckersMP folder) yields nothing. I do have the ETS2MP folder, and now I have found the TruckersMP folder, but unsure how to proceed if I cannot find the TruckersMP Launcher folder. Link to comment Share on other sites More sharing options...
0 mattcase135 Posted February 9, 2023 Author Share Posted February 9, 2023 23 hours ago, Fezz [AE] said: Hello @mattcase135, Open TruckersMP Launcher then go to Settings and at the top you can see Show Launcher Files, Show Application Data and Show Logs. However, I want you to take a look at this featured thread created by @Joschi.. Find your problem and try the solutions he suggested. Let us know if that helped. Kind Regards, Fezz [AE] Yes, that has helped, and my game is now working correctly. Thank you for your help! 1 Link to comment Share on other sites More sharing options...
0 Cute Fast Posted February 9, 2023 Share Posted February 9, 2023 Hello there, I am glad to hear that your problem has been solved. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Cute Fast TruckersMP - Support + Game Moderation Trainee // Locked & Moved to Solved ---------- Languages/Diller: (primary) / Support - Appeal - TruckersMP Rules - Feedback - Report Link to comment Share on other sites More sharing options...
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mattcase135
Anyone know why this is?
Everything as far as I'm aware is fully up to date. It started happening about 4 days ago.
The game.log doesn't really give any indication to what it may be...
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