Disabling the possibility to edit the first feedback comment after the feedback has been claimed by upper staff.

[FayezTMP]

Hello,

 

Suggestion Name: Disabling the possibility to edit the first feedback comment after the feedback has been claimed by upper staff.

Suggestion Description: Such a feature has been enabled in the report system, so I think it should be enabled in the feedback system, as the user can edit all previous comments even after receiving and answer by an upper staff.

Any example images:

 

Why should it be added?: Already explained above.

 

Kind regards,

Fezz [AE]

[Phon]

Hey,

 

Feedback is more communicative than reports, therefore we think it’s fine to allow edits after claiming. We sometimes ask for people to edit their feedback messages to include more information as well, which would not be possible if we disabled edits.

[Phon]

// Rejected