patreon payment page does not open

[F4B-Ertugrul]

hello everyone
I want to be 'patreon' but when I come to the payment page, the screen does not appear. I live in Turkey

thank you everyone

[B&Č Transport ASIR [CZE]]

 

Hello,

1. Check for any updates for your browser. While older browser versions may work, it’s best to have the most current versions for better performance of the site. Once updated, reattempt. You can find a list of supported browse by clicking this link here. https://support.patreon.com/hc/en-us/articles/115002834806
   You can get the most recent version of Chrome here: https://chrome.google.com
   The most recent version of Firefox is here: https://www.mozilla.org/en-US/firefox/new/ 
   If you use Safari on your iOS device, only versions 11 and up are supported.
   Even if you already use one of these browsers, test things out using a secondary browser.
2. Remove or disable any add-ons, or extensions that didn’t come with your browser originally. Sometimes the added software, including ad-blockers, can negatively impact the site. 
3. If the issue persists, reattempt while logged in using an incognito (private) browser. Using an incognito browser window allows the site to function without the influence of added add-ons and extension software. 
4. Restart your computer. Be sure to fully power down, and restart your device – simply putting your computer to “sleep” won’t do the trick. 
5. Restart your modem and/or router. Once you’re back online, reattempt. 
   
    

I also recommend you to read this article: https://truckersmp.com/knowledge-base/article/598 and visit this page https://support.patreon.com/hc/en-us

Hope it's helpful.

 

Regards

//ASIR

[Stubborn.]

Hi there!

 

Has your question been answered with the above given answer?

Your confirmation of the status of your issue helps us keep the forum organised!

I look forward to your response  

 

Kind Regards,

Stubborn__

TruckersMP - Support

[F4B-Ertugrul]

hello Thank you for your answer .
but still i see a blank screen when i enter the checkout page.
I would like to show you with the video, but how do I do it.

[Polyxena]

Hello @ARTHUR.1903,

 

In general, you can upload videos on YouTube for example and send the link to the video here. But I would highy recommend not to show any personal information in that video (like payment methods, mail addresses, etc.) or censor them.

Have you already tried to just delete your cache & cookies from your web browser by the way?

 

I am looking forward to hearing from you.

 

 

Kind regards,

Polyxena [GER]

TruckersMP Support

[maksch]

Hello there,

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Sincerely,
maksch

TruckersMP - Support  

//Locked and Moved to Inactive

[Jamie R]

Hello there, 

As this topic has remained inactive for a further seven days, it will be relocated to Unsolved.

Should you require additional support, please do not hesitate to create another topic, take a look at our Knowledge Base, or contact us through a Support Ticket!

-> Create a Support Ticket: https://truckersmp.com/support/ticket/create 
-> Knowledge Base: https://truckersmp.com/knowledge-base 

 

—

 

Kind Regards,

 

Jamie R
Support Team
TruckersMP.

 

//Moved to Unsolved.