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Experiencing kernel error or random crashes on TruckersMP Island? ×

PrimalEclipse

Game Moderator
 TruckersMP Profile
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  1. PrimalEclipse's post in report point not increase was marked as the answer   
    Hello,

    When your reports are declined, it can affect the number of reports you can create because they may be rated negatively. Reports can receive negative ratings if you spam our reporting system or submit bad and/or useless reports, including those that breach §1.4  - Reporting users. The moderator is required to rate every report they handle, which directly impacts the number of reports you can create. If you only report players in highly populated areas like Calais, Duisburg, Calais-Duisburg road, and Kirkenes quarry (ProMods), these reports will not receive positive ratings. If you solely drive in these areas to report users, you may eventually lose all your report scores by submitting too many invalid reports. If your report score drops to zero, it means you can't submit any web reports. 

    In case you think about regaining my report score:
     
    If you can submit a web report that is rated positively, you may regain some of your report scores. However, since you can no longer submit web reports, you won't be able to regain your report scores. It's important to review your previous reports and understand why they were declined and how they may have affected your report score. You should have been monitoring your report score (i.e.).  the number of reports you can create, excluding those that haven't been handled yet) and prevent it from reaching zero. Once it reaches zero, there's essentially no way to restore it to 1 or higher. 

    Please remember to review our solved topics before asking any questions here, as you may find the information you're looking for without having to create a new ticket. 

    Regards,
    Myrianna
  2. PrimalEclipse's post in my report score dropped to zero was marked as the answer   
    Hello there,

     
    Since you are unable to create any new reports on the website anymore, I would recommend that you contact the Game Moderation Management by using the Feedback System through that link: https://truckersmp.com/feedback. 
    And good luck with it.  
    As they are your only hope in case they decide to allow you to create new reports or not in the future.

       
    Best Regards,
    Myriαnnα.
  3. PrimalEclipse's post in tmp keeps crashing... was marked as the answer   
    Hello @Aleek,

    I'm sorry to hear that you have a problem over there and hope after this reply you would find a solution for it.
    Are you having the game on the correct path ?
    (C:/Program files/TruckersMP Launcher)

    If yes then you may need to re-install the launcher.    

    Follow these steps carefully:  
    1.Press the Windows Key + R (Win+R) on your keyboard
    2. Write "%programdata%" and press Enter
    3. Search for the folder "TruckersMP" and delete that folder.
    4. Go to Documents and remove these folders.(ETS2MP/ATSMP)
    5. Head to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
    6. Go to the website and re-download and install the Launcher again > https://truckersmp.com/download/<
    7. Run the Launcher as admin administrator and click Install Available Updates

    If it doesn't work still, reply to me 

    Best Regards,
    Myrianna.
  4. PrimalEclipse's post in TMP failed to launch was marked as the answer   
    Hello,

    You have to check the TMP settings firstly, once you press Browse, Head to a directory in which you don't have TMP installed, Literally a new/different one
     
    Then press on Right click > Select New > Click on "Folder" > Create a folder named "TruckersMP"
    Lastly, Click the new folder once to select it. Press "Select Folder" >  Save TruckersMP File 


    Best Regards,
    Myrianna
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