Everything posted by Leon Baker
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TruckersMP Launcher "error" "Game is Already running." [RESOLVED]
Leon Baker replied to DxgePL's question in Solved Topics
What error are you receiving this time? Kind regards, Leon Baker Support Team -
TruckersMp A javascript error occurred in the main process error
Leon Baker replied to Erstka's question in Solved Topics
Dear @Erstka, The problem with JavaScript error should be solved now. Uninstall the existing launcher, download a new installation file from the website and install it. Kind regards, Leon Baker Support Team -
Dear @Phoenix_Cargo, The problem with JavaScript error should be solved now. Uninstall the existing launcher, download a new installation file from the website and install it. Kind regards, Leon Baker Support Team
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TruckersMP Launcher "error" "Game is Already running." [RESOLVED]
Leon Baker replied to DxgePL's question in Solved Topics
The problem with JavaScript error should be solved now. Uninstall the existing launcher, download a new installation file from the website and install it. Kind regards, Leon Baker Support Team -
A JavaScript error occurred in the main process
Leon Baker replied to tszhong0411's question in Solved Topics
Dear @tszhong0411, The problem should be solved now. Uninstall the existing launcher, download a new installation file from the website and install it. Kind regards, Leon Baker Support Team -
Hello there, @Phoenix_Cargo, Our Development Team has been informed that the latest hotfix did not solve the JavaScript error. They will look into it and once there are any updates I will inform you here. Thanks for understanding! Kind regards, Leon Baker Support Team
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Truckers Mp setup A JavaScript error occured in the main process ERROR
Leon Baker replied to a question in Unsolved Topics
Hello there, @Batınss1, Our Development Team has been informed that the latest hotfix did not solve the JavaScript error. They will look into it and once there are any updates I will inform you here. Thanks for understanding! Kind regards, Leon Baker Support Team -
A JavaScript error occurred in the main process
Leon Baker replied to tszhong0411's question in Solved Topics
Hello there, @tszhong0411! Our Development Team has been informed that the latest hotfix did not solve the JavaScript error. They will look into it and once there are any updates I will inform you here. Thanks for understanding! Kind regards, Leon Baker Support Team -
TruckersMp A javascript error occurred in the main process error
Leon Baker replied to Erstka's question in Solved Topics
The Development Team has been informed that the hotfix did not solve the problem. They will look into the situation and once there are any updates on this issue I will inform you here. Thanks for understanding! Kind regards, Leon Baker Support Team -
TruckersMp A javascript error occurred in the main process error
Leon Baker replied to Erstka's question in Solved Topics
Hello there, @Erstka, First of all, welcome to TruckersMP forum! The bug with the JavaScript error on startup has been fixed with the latest update. Restart your launcher, download the update and you will be able to start the game. Could you please confirm that your problem has been solved? Looking forward to hearing from you! Kind regards, Leon Baker Support Team -
I see, the ticket was created via another account. It has been dealt with. Is there anything else we can help you with here or I can close this topic? Looking forward to hearing from you! Kind regards, Leon Baker Support Team
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I have just checked whether you have any active tickets, and I cannot find any. Are you sure that you submitted a support ticket using this TruckersMP account that you used to create the topic? Go to https://truckersmp.com/support/tickets and check whenever you have any existing support tickets there. If not, create one. Kind regards, Leon Baker Support Team
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On the 2nd day of the ban, the ban video was removed.
Leon Baker replied to Njörðr's question in Unsolved Topics
Hello there! Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again. Sincerely, Leon Baker Support Team // Locked and Moved to Inactive -
Hello there! Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again. Sincerely, Leon Baker Support Team // Locked and Moved to Inactive
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when jumping to another city, the screen is black
Leon Baker replied to Stifler74's question in Solved Topics
Hello there, @Stifler74, I am glad to hear that your problem has been solved. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Leon Baker Support Team // Locked & Moved to Solved -
Hello there, Emral I am glad to hear that your problem has been solved. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Leon Baker Support Team // Locked & Moved to Solved
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Hello there, @Xiao Ze [TST], I am sorry to hear that you have been waiting so long for the response on your support ticket. The load on the support system is HEAVY right now as you can see on the ticket creation page - https://prnt.sc/YoUYfpx5DgSl There is nothing to worry about, none of the tickets are being missed. Your ticket will be dealt with as soon as it is possible. Thanks for your patience! Kind regards, Leon Baker Support Team
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// Тема перенесана в русский раздел помощи
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// Moved to the French help section
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On the 2nd day of the ban, the ban video was removed.
Leon Baker replied to Njörðr's question in Unsolved Topics
Hello there, @posedion.72, Has your question been answered with the answers given above? Your confirmation of the status of your concern helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team -
Hello there! Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again. Sincerely, Leon Baker Support Team // Locked and Moved to Inactive
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Hello there, @neosstuff, Has your question been answered with the reply above? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team
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Promods EU map not updated in about 1 year
Leon Baker replied to aodhok's question in Unsolved Topics
Hello there, I am going to move this topic to the Unsolved section because it has been inactive again for 7 days. Do not hesitate to contact us again by creating another topic or a support ticket! Sincerely, Leon Baker Support Team // Moved to Unsolved -
Hello there, I am going to move this topic to the Unsolved section because it has been inactive again for 7 days. Do not hesitate to contact us again by creating another topic or a support ticket! Sincerely, Leon Baker Support Team // Moved to Unsolved