I lost my code

[YunAlp]

Hello Guys! I lost my authentication code. Can you guys deactivate my authentication code? I want to login again. I downloaded the app google authenticator. I need help pls?

YunAlp

[Linciano]

Hello there!

 

If you have lost your Authenticator App and / or the Backup Codes, please contact the Support System: https://truckersmp.com/support/ticket/createWithLogout

There we can gladly help you to regain access to your Account.

 

Kind regards

Linciano

TruckersMP Support

[YunAlp]

Oh no! I think I can't play the game again. Because I changed my mobile phone and my gmail too. So When I need to contact with the support system, I just cant. Because steam is giving a code to my old gmail. I cant contact to my old gmail. Is there another way about it?

[Linciano]

Hello again!

 

Unfortunately there is no other way.

Without Access to your Steam Account nor your TruckersMP Account you cannot create a Support Ticket.

Please contact the Steam Support in order to reset your Steam Authenticator, that would be the only way.

 

Kind regards

Linciano

TruckersMP Support

[YunAlp]

Ok. See you later!

[SammyCat]

Hello YunAlp, 

 

Just for confirmation, has your questions been answered correctly by our fellow Support member Linciano? 

Your confirmation of the status of your question helps us keep our forum always organized! 

 

I await your return.

 

Kind regards,

SarahMaddy

TruckersMP Support

[Rico]

Hello there,
 

As this topic has not received a reply in over three days, we will have to move it to Inactive Topics.

If you wish for further help, feel free to send a private message to myself or any other Support Team member who will be able to open your Topic for further replies.

Best Regards,

Rico
Support

//Locked and moved to Inactive Topics.

[SkortiL [TR]]

Hello There!

 

Because of this topic has been inactive for 1 more weeks, I'll have to move this topic to Unsolved Topics.
If you still need any help, feel free to create a new topic or contact us directly by submitting a support ticket: https://truckersmp.com/support/tickets

 

Sincerely,
SkortiL [TR]
TruckersMP Support

 

//Moved to Unsolved Topics