I can not enter the game through the launcher

[Tivkon]

 I can not enter the game through the launcher because me writes: exception during request Webclient OK to retry. Help please!!!                                      P. s game version 1.34

[B&Č Transport ASIR [CZE]]

Hello,

few players had the same problem like you, they solved it by putting TruckersMP Launcher to exclusions in their antivirus programs.

If you're using Windows Defender: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-security

 

Also you can try this:

Download:

> .Net Framework (4.7) - https://www.microsoft.com/en-us/download/details.aspx?id=55170
> Visual Studio C++ 2015 - https://mega.nz/#!dd5CkZRb!10EByG7H0d096weC3WvEWBzPQvCRksriTXg14Hm5zG4

 

If the issue still occurs, try to do the following:
> Download Ultrasurf - https://mega.nz/#!BQog3IzS!c6j4EZydSI2fYpxS5OvrYSsQBocTGqRxnECSHG0iFE4 
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf.

> Restart your router

 

Best Regards,

//ASIR

[Guest]

Dear, may be your network problem, please check your network, and then restart the computer to try

[Dancool000]

Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,
Dancool000

TruckersMP Support

[Lonelychild]

Hello 

   

If this solutions did not help you , then you can try to re-instlall TruckersMP Launcher

But you are remember , you must delete everything about TruckersMP.

 

1: Press the Windows Key + R (Win+R) on your keyboard
2:Enter "%programdata%" and press Enter (without the quotes)
3:Find the folder "TruckersMP" and delete that folder.Then go to Documents and remove this folders : ETS 2 / ATS MP remove.
4:Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
5: Go to our website and re-download and install the Launcher with admin privileges  https://truckersmp.com/download
6:Open The Launcher with admin privileges and click "Install Available Updates

   TruckersMP  Member

   XinBao

[Soul Knight]

Dear @Tivkon

 

Your topic has been inactive for 3days since the last reply,due to this I will move your topic to Inactive Topics.

 

If you still need any help,feel free to DM me or other support team members,we will open this again.

 

Thanks for all participation!

Thank you for your understanding!

 

//Locked and Moved to Inactive

[InvisibleRaptor]

Hello there,

 

Since your topic has been inactive for 5 days I am going to move it to Unsolved. 

 

Do not hesitate to contact us again if you'll need further help. 

 

~Have a wonderful day ^

 

 

//Moved to Unsolved