An error occurred while contacting update servers

[axe_aficionado]

I cannot solve this problem and I have put about 4 hours into it. I have tried every fix on the forum. Changing the INetCache folder, reinstalling the client, resetting routers, etc... I'm just not sure where to go from here as TruckerMP still does not run. I am running Windows 10 (x64). Something strange as well, my friend is having the exact same error on his computer. Neither of us can run it.

[B&Č Transport ASIR [CZE]]

Hello,

Try these steps:

 

1. Run TruckersMP Launcher 'as Administrator'',
2. Turning your router off for 1 minute or 5 min,
3. Press CTRL+ALT+DEL keys,open the Task Manager,disable any unwanted programs you dont want running and hogging internet and turn off applications that are running on the background for TruckersMP,
4. Download Ultrasurf and open launcher with UltraSurf,
5. Delete TruckersMP Folders on your computer and re-install.
6.  Try to clear your temp files https://kb.wisc.edu/page.php?id=15141
7. Make sure you have the latest .Net Framework
8. Clean your temp files with CCleaner
9. Check your temp files path and make sure it's located at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache
10. If you don't have "INetCache" folder make a new folder and name it "temp" and then open the Windows temp settings and choose the new path.

Best Regards,

//ASIR

[Guest]

Hey 

 

If you still have a problem after there steps , I am recommend you : 

(Re-install the Launcher) 

> Go to control panels 

> Then you go to Programs , and there is a TruckersMP Launcher , So you click on uninstall.

> After this step , you use keys Windows+R  and in command line you write %programdata%, there you find a folder , that is called TruckersMP and deleted it.

> Then you go to Documents and 2 folders ETS2 MP and ATS please delete.

 

• After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as "Admin". 

 

Good Luck ! 

Sincerely,

 

-----Dark_Owl----- 

 

TruckersMP Members

[Leon Baker]

Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,
BL4CK$K1LL
TruckersMP Support

[axe_aficionado]

Sorry for not getting back to you sooner, I got a little busy yesterday. So, I tried all of the steps you both listed, and I still am unable to connect. I did notice one thing however. When I checked the temp folder it is indeed at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache. However there is 0 MB of space allocated to it, and when I try to change it I can only select 8 (which upon closing and reopening changes back to 0). The folder location also does not display at the bottom like it should under "current location", but once I click on "View FIles" it is indeed located in the correct place. I think the data allocation might be the issue. I tried a few steps I saw online to fix it involving Registry changes, but they had no effect.

[Soul Knight]

Dear @axe_aficionado

 

I am so sorry to hear that you have trouble playing game with our mod.

But your topic has been inactive for 3 days since the last reply,because of inactivity,i will move this topic to Inactive Topics.

If you still need any help ,feel free to DM me or other support team members,we will open this again!

 

Thanks for all participation!

Thank you for your understanding!

 

//Locked and Moved to Inactive

[Soul Knight]

Hi all

 

Since this topic has been inactive for a further 2 days due to this i will have to move this topic to Unsolved Topics

If you still need any help,create a new topic or contact us directly by submitting a support ticket:https://www.truckersmp.com/support

 

//Moved to Unsolved