Semakralj_ Posted February 11, 2019 Share Posted February 11, 2019 Hello, I have one problem with TruckersMP accout. I can log in in the website, but i cant log in in the client. When I start the game it says that i entered invalid username or password. I tried everything, and i make sure that my username and password are correct,my password and email doesn't have any of the specific letters or some kind of that.I also changed my password multiple times but unfrotunatlly. I don't know what to do so i hope that you will help me. Thanks in advance 1 Link to comment Share on other sites More sharing options...
1 mexiumut Posted February 11, 2019 Share Posted February 11, 2019 Hello, Please try these advices. Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen. Don't use special characters for your password. Try to change your password to use normal letters (A-Z) and numbers (1-9) and try to log in again. Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site. Try to reset your password and log in again. https://truckersmp.com/profile/settings#account If you can't log in, create a free ticket. Kind Regards, mexiumut Steam Profile | ETS2 and ATS Mods blog for TruckersMP Languages: Turkish and English Veteran Driver VI ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Volvo 750HP | Scania 750HP Link to comment Share on other sites More sharing options...
1 El_Bras!leño Posted February 11, 2019 Share Posted February 11, 2019 Hello @Ligg_BOSNIA If your login data works on TruckersMP.com, but you can not log in to the game, then try the following: 1) Open Notepad or a text document. 2) Write your e-mail in the first line and your password in the second line. 3) Now you copy the e-mail from Notepad and insert into the game using the key combination. (Ctrl + C = Copy) (Ctrl + V = Paste) You now also repeat the described process for the password. If this did not help you, you probably have characters or letters that are not recognized by the login system. To work around this problem, you can only use Latin letters (a-z) and numbers (0-9) You can change your password as follows: 1) Log in to the TruckersMP.com homepage, then click on 'Edit Account' or 'Edit Account'. 2) Now double-tap your new password and twice your old password and press "Save account data" or save account data. I hope one of those approaches helped you solve the problem. Sincerely, El_Bras!leño TruckersMP Portuguese - English - German Link to comment Share on other sites More sharing options...
0 Xpert Posted February 11, 2019 Share Posted February 11, 2019 Hello! @Ligg_BOSNIA Please refer to this post from Lorena, a member from the TMP community. Hope this helps! " This issue might be caused also by a corrupted steam_api.dll In order to fix follow the instructions below: •Please head over to the installation folder of Euro Truck Simulator 2 on Steam. ex: C:\Steam\steamapps\common\Euro Truck Simulator 2\bin. •Delete the bin folder. •Verify integrity of game cache for Euro Truck Simulator 2. *Go to Steam - Euro Truck Simulator 2 - Properties - Local Files - Verify integrity of game cache. •Wait for the process to finish. •Start TruckersMP and try to login. I hope that helps you! Greetings! " Link to comment Share on other sites More sharing options...
0 Semakralj_ Posted February 13, 2019 Author Share Posted February 13, 2019 I have tried all of that solutions and none of them help, i still cant log in.Is it posible to unlink my steam acc or something to try create new accout. Link to comment Share on other sites More sharing options...
0 Xpert Posted February 13, 2019 Share Posted February 13, 2019 Hello @Ligg_BOSNIA! If none of the suggestions worked above, I suggest you to contact the TruckersMP staff. I will have a direct link down below to the "Create a ticket" page. Hope this helps! https://truckersmp.com/support/ticket/create Link to comment Share on other sites More sharing options...
0 Soul Knight Posted February 14, 2019 Share Posted February 14, 2019 Dear @Ligg_BOSNIA Make sure you login to the correct steam account before you login to the game. 寻求帮助 I 规则 I 中文板块 I 封禁申诉 I 反馈 I 招聘 Link to comment Share on other sites More sharing options...
0 Dancool000 Posted February 14, 2019 Share Posted February 14, 2019 Hello there @Ligg_BOSNIA Some great answers have already been given. Did these solve your problem? Please let us know Link to comment Share on other sites More sharing options...
0 Semakralj_ Posted February 15, 2019 Author Share Posted February 15, 2019 Thanks all for trying, but none of these solutions heleped Link to comment Share on other sites More sharing options...
0 GGF MD Posted February 15, 2019 Share Posted February 15, 2019 Hey, since you created a support ticket I'm going to close this topic now. We will help you in your ticket. I'm going to move this topic to unsolved now due to the reason given above. Thanks to everyone who tried to help //locked ---------- Former Support - Appeal - TruckersMP Rules - Feedback - Report Link to comment Share on other sites More sharing options...
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Semakralj_
Hello,
I have one problem with TruckersMP accout. I can log in in the website, but i cant log in in the client.
When I start the game it says that i entered invalid username or password.
I tried everything, and i make sure that my username and password are correct,my password and email doesn't have any
of the specific letters or some kind of that.I also changed my password multiple times but unfrotunatlly.
I don't know what to do so i hope that you will help me.
Thanks in advance
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