i have a problem with my ets 2 account

[Mekasam RO]

Hello, Friday night I took a 2 day ban because I had the speed and I took a player in front of a player, and now when I try to get into Europe 2 I can not, why?

and if I go into the forum and go into my account tells me that I have no ban and when I go to Europe 2 do not let me

https://truckersmp.com/user/1942007

[Hell_Gate_1987]

You can not play online while you have the active ban.

[COOL PANTS]

Hello, please see when entering the server there is no prompt to close the time, if there is it may be the delay of the online plug-in website, if none of the above may be your network problem

[Guest]

Hi there

 

You need to delete one of your accounts to fix this problem and,

You cant have two accounts on same steam account

 

 

Kind Regards

Total EDM

TruckersMP Support Team

[AshlynsGaming]

2 hours ago, hell_gate_1987 said:

You can not play online while you have the active ban.

 @hell_gate_1987 he has no active bans  if you read that part. 

 

2 hours ago, Mekasam RO said:

 I have no ban and when I go to Europe 2

 

 

Hello, 

 

Have you tried running Truckersmp as an administrator? 

Or delete the prongram and reinstall Truckersmp.

 

 

Best regards 

-Carmella

 

[[MCG] Masunio]

Hi there

I can see your account don't have any bans now and you are currently in game now ?

So has your problem been solved ?

[Michael Jacks]

Hello,

 

Are you satisfied with the answers you have been given, also could you confirm from the above answer?

 

Kind Regards,

Pragaras

[Guest]

It has been over 3 days since the last reply. Because of that, I'll move this topic to Inactive.

 

//Locked & moved to Inactive

[Guest]

It has been over 5 days since the last reply. If you still need help, you can open a support ticket here: https://support.truckersmp.com/

 

//Moved to Unsolved