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Wrong email and password


-=AtomN=-[BG]

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Dear @KOKI[BG]

 

If your login information works for TruckersMP.com but you can`t login ingame you should try one of these fixes:

  1. First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.
  2. Open notepad or a text editor.
  3. You need to write 2 rows, on 1st your email, on the 2nd your password.
  4. Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).
  5. Do the same for the password.
  6. Login.
  7. If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
  8. In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

I hope that one of these fixes worked and you`re now able to login ingame.
If they didn`t, please let us know, together with a brief description of what you did.

Edited by Penguin
Removed a possible security issue.

Current Status: status.png

Waddle On!                    

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1 hour ago, Penguin said:
  • To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
  •  

DO NOT do this.

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Hi there,

 

The email and password you use for Steam must be the same as you use for TruckersMP. If you don't have that, you can make a support ticket here: https://support.truckersmp.com

They can help you with switching emails etc, as I do not know it correctly and I don't want to mess up your account.

 

Kind Regards,

CrazyPillow 

tfmpillow | Retired Team Member

Rules | Recruitment | Support | Feedback | Meet the Team | Guides | Suggestions

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