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Invalid Email or password


Galius Graubart

Question

Hello,

recently I connected my Steam account with truckersmp.com. That was all fine. I registered with my usual email and password. When I started the game the first time it asked me to log in. I used my email and password but they were invalid.

I changed my email and my password, used different letters and/or numbers. Now I don't have a clue of what could be done to get it started.

Thanks,

Galius

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5 answers to this question

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Hey There,


1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) Try to reset your password and log in again.
3-) You should not use Family-Sharing.
4-) there are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.
Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v.
(This may also apply for your email if it contains special characters)
5-) Please write a support ticket here http://truckersmp.com/support/

 

I Hope This Help :)

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Locked & moved to Unsolved - Last reply on December 8

 

Let me know if the issue has been solved.

   

team_team-game-admin.png    TEAM MEMBER SINCE APRIL 2016. SPANISH / ENGLISH IGA TEAM MEMBER.

               

               how to appeal a ban      how to report a user       In-game rules      feedback & contacting upper staff    

 

 

 

 

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