invalid email or password at game login

[razvi_norbi]

At the login screen it says invalid username and pasword but i can login in truckersmp.com
I've tried with copy and paste but still no luck.

Thank you

[Shovali]

Sometimes it happens, try to delete the game and install it again, if that does not help you have the option to change the password just click on the forgotten password.

Edited September 4, 2016 by shoval029
worng word

[Ne0x]

You can reset your password

[Kael_]

Make sure your email is right and also your password. Or you can copy and paste your email

[Guest]

Hello Dear,

1-) Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site.
2-) Try to reset your password and log in again.
3-) You should not use Family-Sharing.
4-) there are known issues if you use special characters such as ä,ö,ü or what ever whcih is not English default alphabet.
Please try typing your password into notepad and copy it and then paste it into the password field using ctrl + v.
(This may also apply for your email if it contains special characters)
5-) Please write a support ticket here http://truckersmp.com/support/

Regards

[Lucas Peterbilt]

you also have exactly the same email address entered as with steam? guess rather that you use exactly the same data must as with steam

 

 

Best Regards

 

Lucas Peterbilt

[razvi_norbi]

Thank you all for support.

Reinstalled the game and it worked.

[Subtle [HKG]]

best answer chosen. Moved to solved.