Can't log in game!

[woodster]

I can log in on the forum fine but when I go into game, I try to log in and it says "invalid email address or password". The account is validated and I've already tried changing the password.

[STOCKHOLM GHOST]

Hi mate,

 

Please try the solutions below:

1. Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
2. Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by your self;
3. If none of the above advice does not help the situation, try to reset your password and log in again;
4. Do not use a password or E-Mail any symbols, password must being only characters and numbers;
5. Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you cant to connect also ;
6. Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
7. Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public"

 

If you do not help any one piece of advice, ask for help to the support team with a detailed description of the problem.

 

Thanks and Merry Christmas!

[woodster]

I've done all of these steps man, to no avail. 

[[S.PLH]Warrior]

hello woodster do you use another mail as well?

example gmail or outlook ?

[woodster]

yeah I do, my email is under outlook even though it ends in @hotmail.co.uk

[woodster]

As you can see I've even tried changing my name and email to try and get it to work but it just won't log me in, it keeps giving me the same error. This is incredibly frustrating considering I only bought the game to play this mod.

[[S.PLH]Warrior]

send us a ticket please we will work it out 

 

moved to unsolved