I can't log in and he writes me an error Connection refused. The system has detected another account that may belong to you, that is currently banned. If you believe this is an error, please contact Game Moderation Management through our feedback system

[WELKOME]

I can't log in and he writes me an error  Connection refused. The system has detected another account that may belong to you, that is currently banned.  If you believe this is an error, please contact Game Moderation Management through our feedback system

[ALLIANCE _Thyagoof]

Hello @WELKOME, how are you? Welcome to the forum! 

 

First, it's important to remember that we can't solve problems here on the forum. As it says in the message, this is something that should be resolved via the feedback ticket. You can create one here: https://truckersmp.com/feedback/create

 

If you don't know how to create a feedback ticket, just follow the steps in this article: https://truckersmp.com/knowledge-base/article/25

 

About the feedback ticket for Game Management, it is important that you read this article: https://truckersmp.com/knowledge-base/article/1572

 

I hope I've helped you, good luck!
 

[.Filip]

Hey @WELKOME,

 

Did you find the above answer helpful? Let us know as we try to keep our forums organized!

 

Have a great day!

Filip,

TruckersMP Team

[AbdUllaH.M]

Hello There!

 

Since this topic has been inactive for more than 3 days since the last reply. I will have to move this topic to Inactive Topics.
If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.
Thank you all for your participation!

 

Kind Regards,

AbdUllaH.M

TruckersMP Support & Translator

 

 

//Locked and moved to Inactive Topics.

[GGF MD]

Hello there!

 

Since the creator of this topic hasn't gotten in touch with us for more than one week, I will move this topic to our Unsolved section.

If you have any other issues or questions in the future, do not hesitate to create another topic or get in touch with us via our support system after checking our knowledge base.

 

//Moved to Unsolved Topics.