Game freezing

[etken4]

Game is freezing randomly. I don't know why.

Note: I have a SSD

[Leon Baker]

// Moved to the Help section

[FoxxDash]

Try starting the game in Open GL mode, and if the problem persists, follow these steps to return to the previous startup option.

1. Update your computer via windows update.
2. Update your graphics card to new version.

3. Scan with antivirus for viruses (bitdefender, eset or malwarebytes).

4. Using CMD (run as administrator), execute the sfc /scannow command

5. Make the game files as well as the TruckersMP laucher consistent.

6. Check what temperatures your ssd drive is at while running.

7. Check how much disk space you have and clean up the %temp% files.

8. Clean your computer/laptop from dust.

I am writing all the options because of the lack of information about the parameters of your computer.

 

[RedNub]

On 8/14/2023 at 3:42 PM, etken4 said:

Game is freezing randomly. I don't know why.

Note: I have a SSD

Hello there, @etken4

 

 

Could you please be able to provide us more specific info (examples: when does it happen -> even thought you wrote "randomly") 

 

Solutions might helped to you: 

 

1. Verify integrity of in-game files - > 

 

• Go to Steam 
• Library 
• Right click on ETS 2 
• Properties 
• Local Files 
• There click on verify of in-game files button - and wait until it all processed 

2.  - > Run the game with DirectX 

• Go to Steam
• Library 
• Start Singleplayer with DirectX 11 
• Load your profile - go to drive 
• Stay there for 2-3 minutes and save your game. 
• Close your game
• Start TruckersMP as Administrator - Right click on TMP icon - start as admin 

3. -> Check your graphics driver, if it doesn't need to be updated or re-install graphics drivers  

Quote

Note: It can also happen that some of drivers must not be finished correctly and thus you may struggle with the fps difference)  -> then the issue is on side of NVIDIA or AMD provider)

 

4- > Re-Install TMP Client 

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Go to documents and delete this folders called (ETS2MP, ATSMP) 
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/  
• Open The Launcher with admin privileges and click "Install Available Updates"

 

 

Good luck! 

I'm waiting for your response! 

Regards,

RedWolf [CZ]

TruckersMP Veteran Driver IV | MCG Veteran Driver 

[EL KEES]

Hey @etken4
 

Did the answer above help you solve the problem you were encountering?

 

Be sure to let me know!
 

Kind regards,

EL KEES

TruckersMP Support

[[DJ Trans*051] djmtrlltc]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

 

You may try to contact the author of this plugin directly.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks for all your participation.

 

Kind regards,

djmtrlltc

TruckersMP Support

 

//Locked and moved to Inactive.

[DieseL.]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,

DieseL.

TruckersMP Support

 

//Moved to Unsolved