YaHnOETS Posted August 3, 2023 Share Posted August 3, 2023 When I try to login on TMP to play says an account its banned belong me or something like this and tell me to contact the TMP support but no one will answer so I need help fast cuz I wanna play and I'm not banned or I dont have IP banned, I just need help. Link to comment Share on other sites More sharing options...
!drkYVZ Posted August 3, 2023 Share Posted August 3, 2023 Hello @YaHnOETS, You mentioned that you had a question. You can be sure that I will do my best to answer your question. First of all I see that you are new to the forum, welcome! If you need help, don't hesitate to contact me. I see that load on the support system is normal. Please be patient the support team members will be answer your ticket as soon as possible. Please note that contacting support team members will not speed up the process. I hope I was able to answer your questions clearly. If you have any questions, don't hesitate to ask me. I wish you a good day. 1 Kind regards, Languages that I know; !drkYVZ Turkish, English, Spanish, German Social: Have a safe trucking and have a good day! Useful Links: TruckersMP | TruckersMP Forum | Steam Ban Appeal | Report | Rules | Feedback | Support Link to comment Share on other sites More sharing options...
Tеddy Posted August 3, 2023 Share Posted August 3, 2023 Merhaba,@YaHnOETS I am sorry for the problem you have experienced, but I ask you to be patient and tolerant in this process, the relevant teams will check your ticket and get back to you as quickly as possible. I wish you good forums, Kind regards, Mr Teddy Link to comment Share on other sites More sharing options...
Dawn - Da Peng Posted August 4, 2023 Share Posted August 4, 2023 Hello. @YaHnOETS When you use the feedback ticket and submit it, you need to wait patiently for the feedback from the staff. They don't work for TMP all the time. When their real work is over, I think they will give you feedback. Kind regards. Dawn - Da Peng 语言：中文 / 英文 |Discord：大鹏 TruckersMP 个人资料 |我的VTC |Steam 配置文件 见到你很高兴！ Link to comment Share on other sites More sharing options...
[G-T-R]GrayWolf Posted August 4, 2023 Share Posted August 4, 2023 You have to wait couple days your question will be answered a soon as possible sometimes you got answer in one day sometimes take's a week depends on load on the support system! 1 Link to comment Share on other sites More sharing options...
Roy Pegasus Posted August 4, 2023 Share Posted August 4, 2023 All staff are volunteers with real life as well, they can't be answering support tickets 24/7. It may take some days to handle your ticket. Being patient is the key and checking the ticket from day to day. 1 Link to comment Share on other sites More sharing options...
YaHnOETS Posted August 4, 2023 Author Share Posted August 4, 2023 I did this everyday ! Link to comment Share on other sites More sharing options...
Randall_1903 Posted August 4, 2023 Share Posted August 4, 2023 There may be delays as not everyone is always available, this is normal. ---------------------------------------------- ・・・ Link to comment Share on other sites More sharing options...
MOCKlNGBlRD Posted August 6, 2023 Share Posted August 6, 2023 You just need to give some time them. They never take money for this work and they will check your ticket as soon as possible. Link to comment Share on other sites More sharing options...
3749771 Posted August 6, 2023 Share Posted August 6, 2023 Please be patient and wait a bit! They have a routine, so you need to give them some time. 1 Languages: EN / KRN / JAP | Discord: werzey TruckersMP Support System | Knowledge Base | TruckersMP Rules | Feedback System Report System | Appeal Ban Link to comment Share on other sites More sharing options...
BlitzMemes Posted August 6, 2023 Share Posted August 6, 2023 Hi The ticket always takes days to get an answer, please be patient On Friday they answered a ticket, although I have another ticket that has not yet been answered, so we must to be patient Link to comment Share on other sites More sharing options...
OmSaL Posted August 21, 2023 Share Posted August 21, 2023 Heya! Since your topic has been inactive for over fourteen (14) days, I will lock and move it to our Archive section. We apply these procedures, in order to keep the forum organized and structured. If you have any questions, feel free to DM me. //Locked & Moved to Archive Kind Regards, OmSaL TruckersMP Community Moderator + Support Report a User | Appeal a Ban | Feedback System | Support System | Knowledge Base | Event Request | Rules | Event Rules | Meet the Team | Join the Team Link to comment Share on other sites More sharing options...
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