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Connection with server has been broken error.


Leithian

Question

I can connect to sim2 server but i can't connect the sim1 server with my house wi-fi
Also i can connect the sim1 via my phone hotspot.
How can i fix this?
My computer and connection is good, i am playing the game for years, i have this problem for a month. 
Joining game in empty places don't work tho

tmp.png

And I tried adding port, reseting router, starting game as admin. None of them worked.

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Hello @Leithiαn;

 

You mentioned that you had a problem I'm really sorry about that. You can be sure that I will do my best to help you.

  1. Wait 5-6 minutes and then try to enter the game.
  2. Run the launcher as administrator. ( TruckersMP Launcher -> Right Click -> Run As Administrator)
  3. Restart your modem.
  4. Try to connect with VPN.
  5. Make sure your drivers are up to date.
  6. Make sure your windows is up to date.

I hope I was able to solve your problem clearly. If you have any questions, don't hesitate to ask me. I wish you a good day.

Kind regards,                                                                                                                          Languages that I know:

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Hello. I also experience the same problem in crowded areas on SIM 1 server. The possible reasons for this could be:

If you are in a crowded area, you may experience FPS drops or loading issues.

Weak internet connection.

My suggestion is to teleport to a peaceful city through fast travel when entering the SIM 1 server. This will help resolve the first issue. Another possibility is to strengthen your internet connection.

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Have a safe trucking and have a good day!

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Hello! @Leithiαn

 

I'm sorry for this error you have. Have you tried to restart your router? In case you did not, keep it off for at least 30 seconds, then turn it on again. This solves many problems. Also try to connect with an internet cable. 

 

If this does not work for you, check if steam requires updating, and check the integrity of the ETS2 files through steam (right click on ETS2 game, properties, local files and verify integrity of game files.) Make sure your PC is updated, drivers, etc.

You also try this https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache and clear your PC temp files with CCleaner. You may also try deleting and re-downloading your TruckersMP.

 

Let's see if there is someone who can provide more solutions. Keep us informed.

Regards!

 

 

 

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Hi @.VeTooo.

 

No, I didn't managed to solve this issue.

 

  Probably using VPN can solve this issue, but i don't want to use VPN just for playing TruckersMP. The other solutions are not valid. As I mentioned, the problem is not related with my computer. I think it is related connection between my network and server 1. I've tried every way and only way is using another internet connection. Can't I play the game with my own internet?

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Hello there!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.


If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.


Thanks for all your participation.

 

Kind regards,

djmtrlltc

TruckersMP Support

 

//Locked and moved to Inactive.

 

Regards, 

djmtrlltc

TruckersMP Support + Translator & DBus Translator

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Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,

Jordan.

TruckersMP Support

 

//Moved to Unsolved

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