Why record our Gameplay if you just Time Out our Reports and Force us to submit evidence online?

[BrxyDnn]

Whenever you report someone, there is red text that says "Your gameplay will be recorded" whenever you submit your report. So why is it instead of reviewing the footage, mods time it out and force us to submit evidence online? By the time they time out the report I have already forgotten the users ID & Name. And by that logic if someone hits me, they can just Alt-F4 before I even see anything. I need answers!!!

[Flaming.]

Hey there! I would like to start by saying that we try to look at all in-game reports, but that is not possible. Since February 20th (which is the last time the server restarted) there have been over 4000 in-game reports submitted on Simulation 1 alone. 

 

The server can store up to 100 reports at a time; I presume due to memory limits. Once it reaches 100 reports it deletes the oldest report and tells the reporter to submit a report on our website. We are not timing out the reports, it is done automatically. Due to the amount of reports submitted and the report capacity, it is not possible to review all in-game reports. 

 

When you submit a report on our website you need to upload evidence. That evidence needs to show their name and preferably their TruckersMP ID, so if you have evidence you have everything you need to report the player on our website. 

 

I hope this helps!

[Lucas._]

Hello,

 

Thanks to all who participated to talk and answer the question on this topic.

 

May I know did you find your solution? And whether your problem is solved.

 

Your confirmation will be important for us to manage this forum. Cheers!

 

Kind regards,

Lucas._

TruckersMP Support

[OmSaL]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again.

 

Sincerely,  
OmSaL
TruckersMP Support

 

// Locked and Moved to Inactive

[Leon Baker]

Hello there @BrxyDnn,

 

I am going to move this topic to the Unsolved section because it has been inactive again for 7 days.
Do not hesitate to contact us again by creating another topic or a support ticket!

 

Sincerely,  
Leon Baker  
Support Team

 

// Moved to Unsolved