can't play mp

[Guest]

Connection problem

[!drkYVZ]

Hello @Emral;

 

You mentioned that you had a problem I'm really sorry about that. You can be sure that I will do my best to help you.
 

I've listed a few items below that might solve your problem;

• Try resetting your modem.
• Try close and start TruckersMP with administor.
• Confirm your internet connection is good.
• Verify your ETS2/ATS2 files in steam. (Steam -> Right Click ETS2/ATS2 -> Properties -> Verify integrity of game files)

 

If it doesn't work despite these steps please delete the launcher and all its files and install it again;

 

1. Win+R -> %programdata% -> Delete TruckersMP folder.
2. C:\Program Files\ -> Delete the folder named TruckersMP Launcher.
3. Documents -> Delete ETS2MP and ATS2MP folders.
4. Win+R -> regedit -> expand HKEY_LOCAL_MACHINE -> expand SOFTWARE -> delete TruckersMP file.

 

After doing these click HERE to download the Launcher again.

 

I hope I was able to solve your problem clearly. If you have any questions, don't hesitate to ask me. I wish you a good day.
 

[Lucas._]

Hello there,

 

Has your question been answered with the reply above?
Your confirmation of the status of your issue helps us keep the forum always organized!

 

Looking forward to hearing from you soon!

 

Sincerely,  
Lucas._
Support Team

[Guest]

didn't work

[FayezTMP]

Hello @Emral,

 

Try these solutions and let us know if the issue is resolved.

 

1) You can try and reset the modem.
2) Close VPN application.
3) Check your IP address.
4) Make sure that you are not connected to another network.

5) Start the TMP launcher as an administrator.

 

Also try these:

-Avoid using Wi-Fi.

-Avoid uploading or downloading and playing MP at the same time.

-Avoid doing Windows Updates at the same time.

-Avoid having too many users or devices at the same time into your network.

-Avoid using streaming services at the same time.

-Check your firewall settings into your router/switch.

-Prefer using servers nearest to your location.

-Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP.

[Guest]

i connected without problems, probably it worked

 

[Leon Baker]

Hello there, Emral

 

I am glad to hear that your problem has been solved.
Do not hesitate to contact us again by creating a topic or a support ticket.

 

Have a nice day!

 

Sincerely,  
Leon Baker  
Support Team

 

// Locked & Moved to Solved