when jumping to another city, the screen is black

[Stifler74]

reinstalled the client, did not help 

 https://disk.yandex.ru/i/KVh3SNKVBXvvyg

tried in a single game, everything is fine

 

There is one reason: when moving the error: black screen

 

In the video, I refuse the cargo. I have to be moved to the city. But nothing happens.

Edited February 8, 2023 by Stifler74
addition

[FayezTMP]

Hello @Stifler74,

Verify your ETS2 files in steam. [Right Click ETS2 ➜ Properties ➜ Verify integrity of game files...]

[quln]

Hello @Stifler74;

 

You mentioned that you had a problem I'm really sorry about that. You can be sure that I will do my best to help you.

 

I've listed a few items below that might solve your problem;

 

• Make sure that your drivers is up to date.
• Make sure your Windows is up to date.
• Verify your ETS2/ATS2 files in steam. (Steam -> Right Click ETS2/ATS2 -> Properties -> Verify integrity of game files)

 

I hope I was able to solve your problem clearly. If you have any questions, don't hesitate to ask me. I wish you a good day.

[Lucas._]

Hello there,

 

Has your question been answered with the reply above?
Your confirmation of the status of your issue helps us keep the forum always organized!

 

Looking forward to hearing from you soon!

 

Sincerely,  
Lucas._
Support Team

[Stifler74]

It's a pity, nothing helped. All the proposed options have been done. I want to remove the game from steam, and then download it again. I'll write a report later.
Maybe the game broke earlier, but I play without mods, but I haven't jumped around the cities for probably five days. I found the error only today.

[Stifler74]

Sorry. Solved the problem by updating Windows.

[Leon Baker]

Hello there, @Stifler74,

 

I am glad to hear that your problem has been solved.
Do not hesitate to contact us again by creating a topic or a support ticket.

 

Have a nice day!

 

Sincerely,  
Leon Baker  
Support Team

 

// Locked & Moved to Solved