Fatal Error

[xxxSTEPPxxx]

Good afternoon.
My game crashes in multiplayer.
Please help me.
This window pops up https://imgur.com/a/V2phwsu
I checked the local files, everything is normal, I even wrote something to the Windows command line, but it did not help.

[[DJ Trans*051] djmtrlltc]

Hello there!
 

For getting an idea of what could cause this problem, I would like you to send me the following:

• Your last "game.log.txt" file (right after the game crashed) --> C:\Users\%Username%\Documents\Euro Truck Simulator 2 or C:\Users\%Username%\Documents\American Truck Simulator
• Your "last_crash.log" file--> C:\Users\%Username%\Documents\ETS2MP or ATSMP
• Your last "client_.log" file --> C:\Users\%Username%\Documents\ETS2MP\logs or ATSMP\logs

 

The content of each file can be copy-pasted to "Pastebin" ( https://pastebin.com/ ) for example, then create a new paste for each file and send the 3 links in this ticket.

[xxxSTEPPxxx]

game.log.txt
last_crash.log
Since I don't know much English, please be more specific.

[[DJ Trans*051] djmtrlltc]

You may try to verify game integrity:

 

Open your Game Library on Steam.

Right-click on your game.

Select Properties from the menu.

In the Properties menu, select 'Local Files' from the left-hand panel.

On the Local Files page, select 'Verify integrity of game files'

Steam will then verify your files. ...

Once Steam is finished, a box like this will appear.

[xxxSTEPPxxx]

Did already found nothing

[Leon Baker]

On 12/28/2022 at 11:34 PM, xxxSTEPPxxx said:

game.log.txt
last_crash.log
Since I don't know much English, please be more specific.

 

Could you please provide the client_log too? The directory of the file is C:\Users\%Username%\Documents\ETS2MP\logs. When choosing the client_log, pay attention to date of the file. For example, if the crash happened on 28th December, the file name should be client_2022_12_28_log which then would mean this log is from 28th December, when the crash happened.

 

Sincerely,

Leon Baker

Support Team

[xxxSTEPPxxx]

client_2022_12_29_log.txt

[Cute Fast]

Hello there,

 

Since there has not been a reply in 3 days, I will go ahead and move this topic to Inactive Topics.

 

If you wish for this topic to be open again, please message myself or another Support member to have it open.

 

Kind Regards,

Cute Fast

TruckersMP Support

 

//Locked and Moved to Inactive Topics

[Cute Fast]

Hello there,

 

This topic has been reopened at the request of the user.

 

Kind Regards,

Cute Fast

TruckersMP Support

 

//Moved to Help Section

[Polyxena]

Hello @xxxSTEPPxxx,

 

Have you already tried to play in singleplayer and check whether those crashes happen there as well or not?
Additionally, I suggest to try it with a new profile and see if the game still crashes.

 

If it crashes again, it would be helpful to send a new game.log and crash.log file.

 

 

Kind regards,

Polyxena

TruckersMP Support

[30maes]

Hello there,

 

Did you try verify download files in TruckersMP launcher? You can do that by clicking "installation up-to-date".

 

Best Regards,

30maes

[Lucas._]

Hello there!

 

Your topic has been inactive for 3 days since the last reply again.
Because of inactivity, I will have to move this topic to Unsolved Topics.

If you still have any questions about this, please create a new topic. Thank you in advance.

 

Sincerely,  
Lucas._
Support Team

 

// Locked and Moved to Unsolved