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Opening TruckersMP fails


UMO1
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This happens whenever I want to open TrukersMP from the desktop. I uninstalled and reinstalled it, restarted the computer. It didn't help. ETS2 works, but not TruckersMP. It was fine this morning.

 

I need urgent help. How can I fix this?

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Hello @UMO1,

 

You may be experiencing a problem with your internet connection. Try logging in again after resetting your modem. If the problem is not resolved, I recommend you to try the following ways.

 

Solution 1: 

Go to Steam Library 

Right Click on ETS2 

Properties 

Local Files

Click on verify of in-game files

 

Solution 2:

 Press the Windows Key + R (Win+R) on your keyboard

 Enter "%programdata%" and press Enter (without the quotes)

 Find the folder "TruckersMP", "ETS2MP" and delete that folder.

 Navigate to C:\Program Files\ or C:\Program Files (x86)\ and delete the folder named "TruckersMP Launcher"

Go to our website and re-download and install the Launcher with admin privileges 

 

Solution 3:

 Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10

 Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 

Install the following programs:

.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344

VisualC++ 2015,2017,2019 (64bit) : https://aka.ms/vs/16/release/vc_redist.x64.exe

 

Solution 4:

Try logging in again by resetting your modem from the reset button on the back.

 

Solution 5:

Connecting to a VPN when starting TMP worked, I just turn it off after that.
 

If the problem is not resolved, you can contact us here.

TruckersMP Support 

3uKtyaf

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Hello,

 

Your topic has been inactive for 3 days since the last reply.

 

Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

 

Kind Regards,

Lucas_xiaoZheng

TruckersMP Support

 

// Locked and Moved to Inactive

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Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18

TruckersMP Support

 

//Moved to Unsolved Topics

General18

TruckersMP - Support Team

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My supported languages: English, Danish

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