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I have been banned and no evidence has been submitted what do I do now?


JABL2612

Question

I got banned for  Â§2.5 - Reckless Driving, §2.2 - Ramming yesterday.

The moderator as of now has not submitted evidence.

I asked for the evidence in an appeal but haven't had a response. 

Moderators have 3 days to respond but this clashes with this article (https://truckersmp.com/knowledge-base/article/1061) saying that evidence must be available during the ban and 30 days after.

what do I do in this situation? because being banned over the weekend with no evidence waiting until the mod responds doesn't sound great.

 

 

 

 

 

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Hello dear @JABL2612!

 

First of all, welcome here in Help Section.

 

- As you have said, you were banned for 2.5 Reckless driving. 

- Also you completely explained what to do, when you got banned?

Please remember, that it is not easy work to ban for example 80 people per day and give them all evidence immediately after they got banned. 

 

Solution is: 

1. Write an appeal, where you will suggest an evidence by GM, who banned you.

2. Wait 3 days for answering / creating and sharing evidence by GM. 

3. If you still did not get any evidence to your active ban, then you can contact TruckersMP Game Moderation Management via Feedback ticket here: 

https://truckersmp.com/feedback

 

Also, please keep in mind, that answer from feedback ticket can take up to 3 days. Just you need to patient.

 

 

Let us know about your status of your question. If you would have any more question, I will remain your disposal. 

 

 

Regards,

RedWolf [CZ] 

 

HR Staff of GB I Player of TruckersMP Community

 

 

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Hello there!


Has your question been answered with the above given answers?
Your confirmation of the status of your question, helps us keep the forum organized!


I await your return! ? 


Sincerely,
General18
TruckersMP - Support

General18

TruckersMP

My supported languages: English, Danish

Support | TruckersMP Rules | Feedback | How To Downgrade

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Hello there!
 

I'm glad to read that your issue has been solved.
I'll go ahead and move your post to "Solved Topics", so that other people can find it if they need it.


Thanks to all the participants for your respective inputs.

Regards.


//Locked and moved to Solved

MXL94305CP

TruckersMP's Trial Support

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