login eror

[SARDAR-KHAN]

iam having this problem from 5 months any solution for this login error

[Stubborn.]

Hey there,

 

Firstly, thank you for creating a forum topic today! My name is Stubborn__

 

I would recommend to have a look at this guide here, it details the likely issue for this error. 

 

I hope this helps.

 

Please also let us know at any point if your problem is solved, it helps us keep the forum organised. 

 

Kind Regards,

Stubborn__

TruckersMP - Support

[General18]

Hello there @SARDAR-KHAN,

 

If the above solution mentioned by support team member Stubborn__ doesn't fix it, please take a look at your Anti Virus settings.

Especially if you're not using the standard Windows Defender  

 

If using a 3rd party Anti Virus, make sure that you give Truckersmp launcher permisson.

 

If checking your Anti-Virus' settings doesn't fix it (And you're not using Windows Defender), please uninstall your 3rd party Anti Virus software, and test again.

If it then works, great  

 

If you're now thinking: But, am I know unprotected? Please read below  

If you're using Windows 10, I'm pretty sure Windows Defender will start back up on it's own  

 

To make sure, you can check here:

1. Windows button
2. Search for settings and open it.
3. Go to 'Update and security'
4. Then go to 'Windows Security'
5. Then click 'Open Windows Security'
6. Check if there's a green checkmark on 'Virus and threat protection'

If there's a green checkmark, you're currently being protected by windows defender  
If there's not a green checkmark, there should be a button to activate it  

I hope that helps  
If unsure about anything, let us know  

Sincerely,
General18
TruckersMP Support

[its ibz]

Hello there @SARDAR-KHAN

 

Please try to solutions:

 

Solution 1

> Go to Steam Library

> Right click Euro Truck Simulator 2

> Properties

> Local Files

> Verify Integrity of Game Files

Wait until the game files are verified and try whether the error still occurs.

 

Solution 2

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" 
> Choose "Launch with DirectX (64-bit). Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again: https://truckersmp.com/download -> Launch the installer as admin

 

Solution 3

> Update your graphic card driver.

> Take care not to play in busy areas.

> Pull down your graphics settings.

> You maybe need a new profile,delete old and get a new one.

> Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

> Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

> Delete file Documents/ETSMP (Please before deleting,backup this file)

> That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

> Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

> If it didn't work,don't hesitate send support ticket https://support.truckersmp.com/

 

 

Kind Regards,

Nizam I BiggsWordd 

TruckersMP

 

[Rico]

Hello,

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Regards,
Rico

//Locked and moved to Inactive Topics

[General18]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18

TruckersMP Support

 

//Moved to Unsolved Topics