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partyaap

Game Moderator

Posts posted by partyaap

  1. 23 minutes ago, blabberbeak said:

     

    Asking players to stop complaining about grievances is a remarkable statement from a game moderator.

    If you read the sentence that is quoted then you can read how I said no such thing.

     

    Ironic. Weren't you part of the group that was frustrated because we supposedly kept reading your comments wrong?

  2. On 10/28/2023 at 12:21 AM, TMP_RocketLoup said:

    Well then it shouldn't happen that often because so far I haven't seen anyone get permanently banned from the game other than for a cheat

    Still happens, whether you see it or not.

     

    Also we should start permanently banning people on their second or third ban now? The player in your screenshot only has 2 active bans. So is that is where you are drawing the line?

     

    Many "trolls" are new players who drive on C-D and are not completely aware of our rules yet. They are still on their first or second ban. Why should they be permanently banned from the servers just because they are new?

     

    As I am writing this you are online driving on C-D. I am sorry, but people really should stop complaining about new players when driving on the 1 road where all new players gather.

  3. The reason why we are so strict when it comes to rule §1.1 and why we wouldn't accept an appeal based on a technical issue is because it would be very susceptible to abuse.

     

    Everybody could unplug their equipment and blame the collision was due to some sort of glitch.

    Everybody could edit their video to make it look like what you have and claim it was a graphics bug.

     

    It's not that we don't want to believe you. But it's simply that we can't believe you because it is impossible for us to verify the truth.

  4. 2 minutes ago, Bеаn said:


    That's lovely —  has nothing to do with what I've said, though. Just because you don't talk with each other here, doesn't stop them from talking to other members of the community. 
     


    I bet I could find some moderators who couldn't give a toss. For example, those who haven't changed their upload-site names to "TruckersMP Moderation," "User55," or any other ridiculous names. Those people who don't give a rat's arse about what people say about them or to them.

    I bet I could also find numerous moderators that have never gotten "a bunch of harassment". It only seems to be a select few moaning about receiving a "bunch of harassment", I can guarantee you that its not team-wide.  

    You think we can only disagree with changes internally and not publicly? Bro that's some tinfoil stuff right there ngl.

     

    Just because some moderators can't be bothered hiding their name, does not mean they disagree with the changes. It's not mutually exclusive.

  5. 30 minutes ago, Bеаn said:


    You can't say everything you wish you could say; you're restricted. Therefore, you're unable to express your true feelings. El Reja said something along the lines of "I wish I could say such and such, so you could understand." If he could say, there would be far more transparency, and he'd be able to properly express his views without having to think NDA-first.
     

    It's pretty common to see several staff members upvoting other staff members' posts, thus showing their support. You don't tend to see a staff member siding with someone who disagrees with a change. Maybe all staff members rarely disagree with management, or maybe they can't bring themselves to openly disagree — who knows. 

    I'm yet to see an admin or staff member openly join this discussion and ask the questions we're asking, but I'm damn sure there are some thinking about the questions.

    We don't talk with each other through forum posts, so that's why you don't see team members disagreeing. There are hundreds of staff members, and only a handful of 1 team has been commenting here. So not sure what kind of representation you were expecting.

     

    Especially since this is a post about GM anonymity. You're not going to find moderators who would gladly go back to the old system and get a bunch of harassement.

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  6. 4 minutes ago, Bеаn said:


    Did I say staff members have been removed? No. So, no I cannot provide an example of something I never said happens. Its pretty well-know that a number of staff members don't express their true feelings here, though. And, if they weren't afraid of breaking the NDA, they wouldn't say "we can't say this" and "we can't say that". 

     


    Correct if I'm wrong, but if a staff member does violate the NDA, they're removed?

    Maybe I am misunderstanding you then. Sure we wont go into extreme detail about some things if it would breach the NDA. But what has that got to do with expressing feelings/opinions? Or always feeling the need to agree with other staff members?

  7. 25 minutes ago, Bеаn said:

     

    As it has been for years now, staff will always support other staff members. Staff members will very rarely express their personal feelings. Why? Because they are afraid of losing their role and/or violating the all-important NDA. Though, it only tends to emerge when they are backed into a corner and have no other way to respond — you may call it a "get out of jail free" card. 

    The best staff members, in my opinion, are those who remain silent. It's better to stay mute than to become involved in something and then turn round and say we can't say anything.

    Alright I am curious. What exactly makes you think this, though? Can you name one example of team member who has been removed for expressing their personal feelings about changes?

     

  8. 1 minute ago, Foobrother said:

    Not many. Maybe 2-3 times in 2 years. BTW I never said moderators were doing a bad job. Don't get me wrong.

    But that's exactly why there is absolutely no reason to prevent people from seeing the ban duration. Removing the ban duration prevents people from raising a potential mistake.

     

    Now my turn: what benefit do we have by hiding the ban duration?

    2-3 times in 2 years is not that much, which means there is a decent argument to be made to say it is negligble. Not trying to downplay it, as those 2-3 times have still been important. But I guess it does not outweigh the benefit of hiding it completely.

     

    As to the benefits of hiding it, I don't know. The exact reason of why they removed it is not known to me, but I assume it is to battle the "rec ban" culture they mentioned in the blog post as it removes the satisfaction a lot of players have when they see they got someone banned for X amount of time. It doesn't increase in-game activity and it has nothing to do with keeping a GM anonymous, so battling the culture is the only thing I can think of right now. But maybe I am missing something.

     

    Also in regards to GML's being mainly involved in feedback tickets, I would say they are not mainly involved with that task. It is more to help management with general questions. Their main task is still leading a team. To quote the knowledge base:

     

    "Game Moderator Leaders help out the Game Moderation Managers by being in charge of a smaller subset of Game/Report Moderators. The Game Moderator Leader will check their activity, coach and provide help and tips to any Game/Report Moderator who needs them."

  9. 19 hours ago, Foobrother said:

    If I report a player with 3 bans already and see that his 4th ban is just 2 weeks I will raise it as an issue. If I can't see the ban end date, I can't raise the issue and I should only rely on GM Leaders to find and fix this problem 🙄

    How many times have you had to do this?

  10. 1 hour ago, Max.Luemmel said:

     

     

    The Player were banned Ingame and my Report of him were automatic claimed by the moderator who banned him, but the Report were unclaimed later and sended back to queue!

     

    This is very annoying, but usually there is a reasonable explanation for it.

     

    You could try bringing it up via the feedback system. Though, I must admit I am not sure in how much detail they can/will give you an answer.

  11. 12 minutes ago, Bеаn said:


    Game moderators should get thicker skin and bare it. Can't take it, ignore it. Like every other human being. 

    Nothing has changed that'll prevent anything. So what's the point? 

    Ban someone - they don't like it? They send you insults? Blank it out? Millions of people get insulted daily - you don't see them running around hiding their names. Can't take it - bugger off, plain and simple. 

    Ah yes, just ignore it. Why didn't we think of this before?

  12. 17 minutes ago, Foobrother said:

    Technically, if we assume that the person submitting the report is the person who recorded, then you could easily have the system NOT showing you (the moderator) who submitted the report and have a button to punish/ban the "reporter" without knowing who it is. (the system would know)

    That said, you might still be able to identify the reporter from the recording.

     

    Personally I don't really care about this anonymity and find it positive overall. Even if I think it removes the possibility for players to check if the same moderator did the same mistakes or was too hard/weak over time compared to other moderators. You wouldn't be able to send feedback about it now as you can't identify if it is one specific person behaving like that or pretty much all moderators.

    That's what I was thinking about as well. It could be anonymous, but the problem is that it makes it impossible for us to verify who the owner of the evidence is. And the rules state that you can only use video evidence recorder by yourself in-game.

     

    We could remove that rule and make it anonymous. But then players would lose a lot of protection and the videos you share with friends may be abused.

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  13. 4 hours ago, L-DR@GO said:

     

    That is part of why you are a leader

    This is why you also become a Moderator...

    You know you will be facing a lot of people...

    You know exactly what it will be like ..

     

    that's what they call heat under the job or working under pressure...

     

    Do you think when you head or lead a group of people 

    you will not be criticized..

     

    do you think you will not be crucified ?

     

    TMP just took away the pressure and granted you guys immunity 

    you can no longer be talked about ..

      so the public doesn't know...

     

    you may be retired yes... @[Интегра] ResTed

    but...

    I tell you this... you dont get better by been invisible 

    you become better by been visible,been criticized 

    you get better when your been talked about ...

    thats how u learn from your mistakes and you apologize

    you now no how wrong you are 

     

    if 95% of our appeals are hardly appealed ...

    you want me to believe.. that your superiors 

    does anything with feedback....

     

    how many people have come out boldly to say the feedback system 

    helped me out....????

     

    How Many ????

    We wont do our jobs better by getting harassed. I do not follow this logic, sorry.

     

    We are not invisible. We are seen by our managers, leaders and peers. The people that should judge our work can still see our work.

    Players can still send feedback when their reports and/or appeals are being handled incorrectly. None of that has changed.

     

    I genuinely think you are doing more harm with spreading this misinformation than any good. Players might believe you and think we are actually invincible. We are not!

     

    I understand your point of view. You think the moderators should be held accountable by the public at any time. So our work shouldn't be anonymous.

    This system may work in real life politics. But it simply wont work for a moderator on a video game. It is just not the same.

     

    Also please understand that even if your idea might work in theory. It has not worked in practice, based on the previous years of this mod.

    What kind of criticism has helped us perform our duties better? What kind of "talked about" by players has helped us perform our duties better? None of these things ever happened. It is just players abusing information and spamming DM's, spamming friend requests, spamming steam invites, spamming steam pages, spamming discord servers, spamming your VTC discord server, spamming your friend's server, spamming the TruckersMP server, creating forum posts, adding you on any social media they might find and spam there, adding your friends and spam them. (spam= heavy insults).

     

    Players wonder why moderators never reply to their DM's. People wonder why we sometimes are so pessimistic, rude or even hostile when they contact us. It is because 99% of the time when you did want to be friendly and replied with "Hey how can I help you?" you get a detailed answer of someone's sexual relationship with your dead grandmother. For how long do you think it is fun to interact with the community, when the only interaction you ever get is negativity?

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  14. 5 hours ago, [FT-12] Max_BoosterTR/AZ said:

    I am against one-sided anonymity during conversations with moderators about the report. Then we, the players, should be granted anonymity. Let him know who I am when I don't know who I'm talking to. I am clearly against this 📛 . Either equality or nothing at all ⚠️.

    We need to know who the player is that created the report because sometimes we need to issue punishments to the recorder. Either due to rule §1.4 or their in-game behaviour.

     

    I hope this explains why I think it's a bad idea.

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  15. 21 hours ago, Be4rdy said:

    What you dont believe that doesnt happen? I know it does.

    And appealing to the same person who banned you has never got anyone unbanned 100% of the time, facts, place has become a joke now.

    I accepted an appeal a couple days ago, lol.

     

    And why should many appeals be accepted? We shouldn't issue invalid bans in the first place.

     

    Please read our knowledge base regarding appeals. We do not remove valid bans, so appealing to ask for an unban will not happen.

    That is MANAGEMENT policy. Has nothing to do with individual moderators.

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  16. On 9/29/2023 at 9:12 AM, blabberbeak said:

     

    The fact that overtaking is not prohibited by a traffic sign does not relieve the overtaking person from his obligation to ensure that no road traffic user is endangered or impeded during the entire overtaking maneuver.

     

    I could imagine that the country you live in has a law which contains one or more of the following.

     

    In general, overtaking is not permitted if the traffic situation is unclear or if overtaking is prohibited by a traffic sign.

     

    The person who wants to overtake must behave in such a way that following traffic is not endangered or impeded.

    The overtaking person must drive at a significant higher speed than the person he intends to overtake.

    The overtaking person must keep a sufficient side distance to other road traffic users.

    The overtaking person must get back into the right-hand lane as soon as possible.

    The overtaking person must not endanger or impede the person being overtaken.

     

    Failing to comply with the above fufills the offense of inappropriate overtaking and reckless driving.

    And in the scenario I described, which of these standards would make it illegal?

  17. Try lowering your scaling to 100-200.

     

    Also in the TAB menu settings you can select the draw distance of players. You can also turn this down a bit, or tick the box for optimization.

     

    Be aware that if you put the draw distance on low, you will not see players that far ahead of you.

    • Like 1
  18. 6 hours ago, Be4rdy said:

    wait declined reports dont return that available report slot back?

     

    well thats me screwed since i can only do 3.  guess ill just stop reporting folks

    If the declined report is rated negative then you will lose that report slot, yes. It's the purpose of having a rating system.

  19. 15 hours ago, blabberbeak said:

     

    Inappropriate overtaking is a violation of national traffic laws, which players are required to follow according to "§2 Game only rules":

     

    "Traffic laws and road signage must be obeyed. This means European road laws and signage must be followed in ETS2 and American road laws and signage must be followed in ATS."

    And what law would they be breaking if they are overtaking in an area where overtaking is allowed? Are you not allowed to overtake multiple cars in your country? I have never heard of such a thing.

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  20. Countdown would be interesting. But I am afraid people will abuse it. They see the player has 10 seconds left, and then everybody will just drive through him even though the best thing to do is to just wait.

  21. There is an automated system now that prevents ban evasion. I am sure it is not 100% accurate, as no automated system is perfect. But ban evaders definitely are not that big of a problem anymore.

     

    Permanent bans are still issued to users with an extreme ban history.

  22. 13 hours ago, Be4rdy said:

    You know fine well what i mean by powertrip, youve got certain mods out there who like abusing their power because they can for the slightest mistake, banning people because their friends with the person who reported, So yea id like to know who it was that banned me

     

    another thing that i have never got was the appeals process, You should not be appealing to the person who banned you to unban you that is never going to happen ever, So either let us know who it was or change the appeals process where it is dealt with by somebody else who can agree or disagree.

    Tbh i dont care these days im avoiding going on tmp its just no fun anymore, nothing is ever done about the folk who are out to cause trouble but  dont dare call them a name because that report becomes null and void, 

    Banning people because they are friends with the one who reported?

     

    What does it matter who reported? If the violation is banable then a ban should be issued. Doesn't matter who reported it.

    If the violation is not banable and a ban has been issued then either the moderator will correct their mistake in the appeal, or the moderator will be told off for their mistake.

    If there is clear evidence that the moderator purely abused their power to issue an invalid ban, they will be removed from the team depending on the severity, I assume. I am not a manager so I don't know what internal standards/procedures they have.

     

    Most cases of "power abuse" I see seems to be people not agreeing that a certain action is banable even though it is.

    That is not the moderator "abusing" their power. That is you disagreeing with management's moderation policy.

     

    Appealing to the moderator who banned you is because the moderator that issued the ban can explain his reasoning the best. Plus, they are the ones that should add the evidence during the appeal if they haven't already.

     

     

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