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Login problem

Mert Usta


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First of all try restarting the computer and your router.

Verify the time and date of your computer is correct

Make sure you have the latest .Net Framework (4.7), DirectX and Microsoft Visual C++ 2015.

Check if you have the latest updates of your graphics driver and Windows.


If that didn't work, then I recommend you to follow this solution:

- Open Windows Date & Time Settings or Prest "Windows + R" and type "inetcpl.cpl".

- Later, follow these steps:

- "Automatic time setting" → ON

- "Set time zone automatically" → OFF

- Select a time zone (for example, UTC + 01:00)

Restart your computer to test and try again start the game.


Open CMD as administrator / Press "Windows+R" to open the "Run" box. Type “cmd” into the box and then press Ctrl+Shift+Enter (to open it as administrator).

- Type the commands in this order:

- ipconfig /flushdns

. nbtstat –r

. netsh int ip reset

. netsh winsock reset

Restart your pc.


Try also reinstalling TruckersMP.

-  Enter "%programdata%" and press the Enter key. (You can do it with Run)

-  Find the "TruckersMP" folder and delete this folder.

-  Go to C:\ Documents\ and delete the "TruckersMP Launcher" folder. 

-  Visit the website (https://truckersmp.com/download/) and download the client.

-  Start as administrator.


Try driving a few minutes in singleplayer.

- Go to ETS 2 / ATS.
- Click "Play" .
- Choose "Launch with DirectX (64-bit).

- get in your profile.
Then try to play in multiplayer/TruckersMP.



If nothing works, try:

- Open any VPN program and try connect.(ex: UltraSurf https://ultrasurf.us/download/)
- Turn off firewall and anti-vuris programs.

- Disable your router firewall (if it has one)
- Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache


Try a last one time.
- Go to "C:\ProgramData\TruckersMP" or "%programdata%" And enter the folder "TruckersMP"

- Delete the file "core_ets2mp.dll"

- Open CMD as administrator / Press "Windows+R" to open the "Run" box. Type “cmd” into the box and then press Ctrl+Shift+Enter (to open it as administrator).

- Type the comand "netsh winsock reset"

- Once it is complete, you will see the message “Winsock reset completed successfully”.

- Restart the computer and run the TruckersMP Launcher as administrator.


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Hello there!


Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

Thanks to all for participation!

Kind Regrads,
Sabbi [GER]
TruckersMP Support

//Locked and Moved to Inactive.


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Hello there,


Due to this topic being inactive for further 7 days, I will have to move it to "Unsolved" Topics. 

If you need any further help,create a new topic or contact us directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create

Thank you for your understanding.

Kind Regards,

Sabbi [GER]

TruckersMP Support 


//moved to Unsolved.

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