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Nez.

Support ticket getting ignored?

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So basically, I made a support ticket about my problem with the launcher. The TL;DR is that when I launch it the sound dies and I cant hear anything. Not windows, not discord, not youtube, not even the damn game. I already tried a couple of things (reinstalling truckersmp, verifying cache etc.) and nothing helped. So I decided that the best thing to do was to send in a support ticket, which I did. One day passes and thankfully someone claims it, hooray! But after two days its unclaimed again? I set it to high priority since its literally gamebreaking and I really want to play multiplayer.

 

Any tips on why Im not getting a reply or some advice on how to fix it? Anything's appriciated.

-Nez.

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Hello @Nez.,

 

First of all, thanks for contacting Support Team TruckersMP

Please wait a while and soon a new staff member of the TruckersMP support team claimed your ticket. We apologize for the long wait.

 

Have a good day! 

 

Kind regards,

[IMPERIAL] ScR1oN

TruckersMP Support Team

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Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM me or our support team members, we will open this again.

Thanks to all for participation!

 

Kind Regrads
Sabbi [GER] 
TruckersMP Support
 

//Locked and Moved to Inactive

 

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