Help me for American Truck Simulator please

[Hefaise]

Well I really want to play American truck online, but every time I click to check to see if I'm the owner of the game will not have been waiting for 3 hours and nothing happened, already looked at my email to see if anything else blinded anything , I already gave up my steam several times and it was no use. Can you help me with this? 

[aalb75]

Hi @Hefaise

 

Have you checked your privacy settings in steam ?

Here is a link to a detailed guide on how to do it

 

 

[Soul Knight]

Dear @Hefaise

 

As the answer given above,i would like to know if your problem has been solved?

Your confirmation of the status of your issue helps us keep the forum always organzied!

I await your return!

[Hefaise]

13 hours ago, Soul Knight said:

Caro @Heise

 

Como a resposta acima, eu gostaria de saber se o seu problema foi resolvido?

Sua confirmação do status do seu problema nos ajuda a manter o fórum sempre organizado!

Aguardo seu retorno!

Well so far I have no answer to the problem

[Hefaise]

15 hours ago, aalb75 said:

Oi @ Hefaise

 

Você verificou suas configurações de privacidade no vapor?

Aqui está um link para um guia detalhado sobre como fazer isso

 

 

So I already checked everything and everything is fine until the option to show the hours of play

[aalb75]

If i understand you correct, your Steam settings is now exactly, as shown in the link I send you? 

If that's the case you should go to https://truckersmp.com/profile/settings and click the Check DLC button and wait 10 minutes, then you should be ready to play ATS

[Hefaise]

1 hour ago, aalb75 said:

If i understand you correct, your Steam settings is now exactly, as shown in the link I send you? 

If that's the case you should go to https://truckersmp.com/profile/settings and click the Check DLC button and wait 10 minutes, then you should be ready to play ATS

 

Well I did everything you said check on dlc and the game and nothing happened

[aalb75]

Is ATS shown in your profile settings like this?

[Dancool000]

Hello there

 

It may be possible your privacy settings are altered.

 

Please make sure that your Steam Privacy Settings are all set to public in order to link games / DLCs with your TruckersMP Account.

Go to your profile in Steam and click on edit. Navigate to your privacy settings and make sure that your profile and game details are both set to public.

The little checkbox in the game details area needs to be unchecked in order for our system to detect your games.

 

Consult the following screenshot for a visualized view on what it eventually should look like: https://prnt.sc/j4gkew.

 

Sincerely,
[WTLVTC] Dancool000
Trial Support

[Soul Knight]

Hi all,

 

Users problem has been solved via DM.

Thanks for all participation!

Don't hesitate to contact us again if you need any help in the future!

 

//Locked and Moved to Solved