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mfabianrares

My friend lost the truckersmp account

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Hi there!

My friend lost his e-mail because he forgot to log out from school computers. The e-mail was on the truckers mp account and he even forgot his password.

The problem is that he can't create another truckersmp account with that steam ID, because it return an error which tell him that the Steam id is associated to another account.

What he should do? Has a lots of DLCs bought on this acc.
He can even demonstrate that he's the official owner of the steam account.

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Hello @mfabianrares,

 

First of all, thank you for creating a topic in the Help section. I am sorry to hear that your friend runs through such an issue.

The only thing your friend can do is to contact us via the Support System by using his Steam account https://truckersmp.com/support

There is a video tutorial which perfectly shows how to do that correctly without being logged into the TruckersMP account: https://youtu.be/QAkmqG-MkXo

 

By any chance, do you have any other questions or is there anything else I can help you or your friend with?

 

Kindest Regards,

BL4CK$K1LL
TruckersMP Support

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Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

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