ManuRafa6 Posted March 7, 2019 Share Posted March 7, 2019 If I join another server, like Europe 1, 3 and 4, i receive this message. Please help me. Link to comment Share on other sites More sharing options...
0 Leon Baker Posted March 7, 2019 Share Posted March 7, 2019 Hello ManuRafa6, Please, try the following solutions: > Avoid using Wi-Fi. > Avoid uploading or downloading and playing MP at the same time. > Avoid doing Windows Updates at the same time. > Avoid having too many users or devices at the same time into your network. > Avoid using streaming services at the same time. > Check your firewall settings into your router/switch. > Prefer using servers nearest to your location. > Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP. And the best solution is that you have better internet. Kind Regards, BL4CK$K1LL TruckersMP - Trial Support Link to comment Share on other sites More sharing options...
0 Guest Posted March 7, 2019 Share Posted March 7, 2019 Hello ManuRafa6, Please, try the following solutions: Link to comment Share on other sites More sharing options...
0 Guest Posted March 7, 2019 Share Posted March 7, 2019 You may be having a connection problem, here are some things you can try to resolve the issue. 1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems 2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache 3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html 4. Try re-setting your win-sock cache step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin) step 2: once you're in, type "netsh winsock reset catalog" enter step 3: type "netsh int ip reset.log hit" enter step 4: restart your computer Reset your network adapter, firewall and DHCP. This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. https://kb.wisc.edu/page.php?id=6653 You type · netsh int ip reset reset.txt · netsh winsock reset · netsh advfirewall reset into a command prompt window Link to comment Share on other sites More sharing options...
0 [MCG] Kien Giang Posted March 7, 2019 Share Posted March 7, 2019 Hello Have you tried to use VPN programs to play ? Have you managed to connect at all? If you could give it a go this morning/later today and see if you're still getting that message. And have you tried reinstalling TruckersMP launcher ? Follow this: Press the Windows Key + R (Win+R) on your keyboard Enter "%programdata%" and press Enter (without the quotes) Find the folder "TruckersMP" and delete that folder. Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ Open The Launcher with admin privileges and click "Install Available Updates" If it still doesn't work, try these Solution 1: Verify the router or modem if the "UPNP" option is active, you usually find this option in the configures of your modem / router entering through the IP, for example: "192.168.1.1". Solution 2: Clear your PC's temp files with CCleaner, https://www.ccleaner.com/ccleaner/download Do a dns flush, https://www.wikihow.com/Flush-DNS Press CTRL+ALT+DEL keys and open the Task Manager see if there are some updating services running in the background processes (Example: Adobe IPC Broker service,or any form of updater service), Disable any unwanted programs you dont want running and hogging internet, https://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/ If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television Purchasing a Cat6 Ethernet Cable and so connecting through cable instead of wirelessly Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/ Resetting your network adapter https://www.home-network-help.com/netsh-winsock.html And try this Link to comment Share on other sites More sharing options...
0 Grundii Posted March 7, 2019 Share Posted March 7, 2019 Hey @ManuRafa6, please let us know if this solutions could solve your connection issues Kind regards, ɢʀᴜɴᴅɪɪ Retired Manager Link to comment Share on other sites More sharing options...
0 ManuRafa6 Posted March 7, 2019 Author Share Posted March 7, 2019 4 hours ago, Grundii said: Hey @ManuRafa6, please let us know if this solutions could solve your connection issues No Link to comment Share on other sites More sharing options...
0 [MCG] Kien Giang Posted March 8, 2019 Share Posted March 8, 2019 20 hours ago, ManuRafa6 said: No Hello This tends to happen when it's trying to connect (each time you load the game it'll attempt to connect) and if for whatever reason it takes so long that the connection attempt to the gameserver times out then it'll come up with the "broken" message. It's probably due to the heavy load and amount of connections that are trying to connect to the game. Try these: Solution 1: 1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7 3. Install these two programs .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 Solution 2: Make sure that you have steam open at the time of opening the mod and also make sure to check if there are any ETS 2 updates on steam, make sure that you download them. You see that specific message is pertaining to the ETS 2 base game so this is an issue with the mod either not detecting that you have the latest version installed or something else is bugged. As a last resort if none of the above solves your issue 1-) Completely re-install ETS 2, once re-installed open and choose Direct X 64 bit, then go into game and play a short job or something 2-) Exit and re-install TruckersMP again (as admin) 3-) Open TruckersMP (as an admin) 4-) See if the issue is resolved. Solution 3: Turn off and on again the router. (Wait 5 minutes) Stop any other updates that may use all your bandwidth. (Steam Updates, Origin Updates, Other browser updates) Make sure that the Windows firewall does not block your connection. Open the Windows firewall and say Restore defaults. Link to comment Share on other sites More sharing options...
0 Leon Baker Posted March 10, 2019 Share Posted March 10, 2019 Hello There! Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our support team members, we will open this again. Thanks to all for participation! //Locked and Moved to Inactive Link to comment Share on other sites More sharing options...
0 Elsassisch_Trucker [FR] Posted March 12, 2019 Share Posted March 12, 2019 This topic is now two days more inactive ! I will move this topic to unsolved topics. //Locked and Moved to Unsolved topics Link to comment Share on other sites More sharing options...
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ManuRafa6
If I join another server, like Europe 1, 3 and 4, i receive this message. Please help me.
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