Error while contacting the update servers

[devf]

Help

,

I haven't found any solution yet
i've tried run as administrator, with vpn, updating the net framework, but nothing worked

 

 

 

Edited March 5, 2019 by devf
Wrong image

[Leon Baker]

Hello @devf,

 

Please, try the following:

 

Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf

 

Also, read this topic:

 

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

[devf]

1 hour ago, BL4CK$K1LL said:

Hello @devf,

 

Please, try the following:

 

Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf

 

Also, read this topic:

 

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

Still not working

[Leon Baker]

Dear @devf,

 

If the solutions given above didn't solve your problem you probably have to download Microsoft Visual C++ 2015 and DirectX .

Also, make sure your Antivirus and Windows Defender is off, as this also can cause some problems.

 

I hope this time the solutions given above will solve your problem, but If not feel free to reply here, so I'll look for other solutions.

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

[devf]

4 hours ago, BL4CK$K1LL said:

Dear @devf,

 

If the solutions given above didn't solve your problem you probably have to download Microsoft Visual C++ 2015 and DirectX .

Also, make sure your Antivirus and Windows Defender is off, as this also can cause some problems.

 

I hope this time the solutions given above will solve your problem, but If not feel free to reply here, so I'll look for other solutions.

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

I already have both installed, still not working

[Leon Baker]

Dear @devf,

 

Check your temp files path and make sure it's located at C:\Users\name\AppData\Local\Microsoft\Windows\INetCache

If you don't have "INetCache" folder make a new folder and name it "temp" and then open the Windows temp settings and choose the new path by clicking on Move folder...

 

If the above steps didn't work for you, open Command Prompt as admin and type net user Administrator /active:yes .This will activate the built-in Administrator account.

> Log out your account and log in the Administrator account.

> Open TruckersMP launcher and install the updates. Try to launch the game and see it if works.

> Log out again and log back in with your normal account.

> If you still have the same error you can keep playing from the Administrator account as a temporary solution.

 

Kind Regards,
BL4CK$K1LL
TruckersMP - Trial Support

[Dancool000]

Hello There,

 

We'd like to get information to see if your problem has been solved now!

 

Kind Regards

[WTLVTC] Dan

Support

[Guest]

Try the .NET repair tool https://www.microsoft.com/en-gb/download/details.aspx?id=30135

 

Also, run TruckersMP in compatibility mode for Windows Server 2008 / Windows 7 / Windows 8, try all of them.

 

[Leon Baker]

Hello There!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our support team members, we will open this again.
Thanks to all for participation!

 

//Locked and Moved to Inactive

[InvisibleRaptor]

Hello @devf,

 

I am going to move your topic to Unsolved Section, because it has been inactive for 2 days. 

 

Do not hesitate to contact us again if you'll need further help!

 

~Have a wonderful day! 

Thanks for understanding! 

 

//Moved to Unsolved