Help me please！

[fyrestwOw~]

My account is activated, but also to log in the official website, and with STEAM binding

Online plug-in update I will not go after the update

But no matter how I reset the mailbox and password
When you log in to the game
Always still: invalid email or password.
： lnvalid email or password.

What kind of solution I have tried

Please help me

 

 

 

 

[Guest]

Open the start menu and type in notepad and open notepad, or Microsoft word or a similar program.

 

You need to write your email address and password into notepad or word and then write your password.

 

Do you know how to copy and paste; by using the control key and c on your keyboard to copy 

And then the control and v key to paste into Euro truck simulator 2 login screen.

 

Is this clearer?

 

If this doesn't work then please create a support ticket on https://support.truckersmp.com/

 

 

[Guest]

Hello. Please open notepad. 

 

Write your email address on one line

Write your password on another

 

Copy and paste it across into the game using ctrl+c and paste using ctrl+v

[fyrestwOw~]

8 minutes ago, oolala11 said:

9 minutes ago, oolala11 said:

 

May I ask what you mean, please?

 

Please give me the exact path

 

Thanks！

[fyrestwOw~]

Notepad copy paste not

 

What's this, please?

[Guest]

Please go to Steam and on the top click on your profile and it will open it. Now right click anywhere and press on copy page URL.

 

Please paste this into that field.

 

We need to see your Steam profile information in the ticket and that is a link to your Steam profile

[fyrestwOw~]

7 minutes ago, oolala11 said:

I have already submitted it

I can only ask you for help

Thank you very much indeed!

 

 

 

[BlocKing]

Hi mate, can you please try the following: 

- Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

[fyrestwOw~]

 

Quote

I have tried the above

But still invalid email or password.

 lnvalid email or password.

 

 

 

[SLAUGHTEER]

-If your login information work for TruckersMP.com but you can`t login ingame you should try one of these fixes:

-First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on Google).

-Do the same for the password.
-Login.

-If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

-I hope that one of these fixes worked and you`re now able to login ingame.

-If the problem is not solved;

-You can create a ticket. https://support.truckersmp.com/

[fyrestwOw~]

20 hours ago, SLAUGHTEER said:

 

thank you very much for your help

I have tried the above solution, and not

 

 

 

 

 

[BlocKing]

Have you examined this topic well ?

Check out this thread:

 

 

[fyrestwOw~]

                                                                                                  

This problem has been solved and thanks for everyone's help

 

 

Quote

 

[SLAUGHTEER]

Problem is resolved.

 

Locked and Moved to Solved.