Another Account

[BristleBack]

Hello, when I logged into my account, I received a warning as if another address of yours has been banned? What is the reason for this? I don't have another address. What's going on?

[cнιcнι_TMP]

Hello @BristleBack

 

If you have a banned account you will get that message.

 

On the other hand, if you are trying to evade it by creating a new account, you would be breaking the rule:

 

§1.2 - Ban Evading - 90 days

Creating or using another account to get around a temporary ban. Evading a permanent ban will result in a permanent ban on all accounts. Attempting to remove ban evidence to get out of a ban. If the evidence points that you have evaded a ban, staff reserve the right to ban you again without notification. Evidence for ban evading cannot be disclosed due to it containing confidential server-side information.

 

Here is the link to the rules for you to review: https://truckersmp.com/rules

 

That said, if you think it's a mistake and you don't have a banned account prior to this one, contact the Game moderator managers by opening a feedback ticket. 

 

Here I will leave you the direct link to the feedback: https://truckersmp.com/feedback

Blessings,
chichi_TMP.

[Fast-rider]

Hello @BristleBack, 

 

Has your issue been solved?

Your confirmation of the status of your issue helps us keep the forum organized!

 

I await your return! 

 

Kind Regards,

Fast-rider

TruckersMP Support

[DieseL.]

Hello there,

 

Since there has not been a reply in 3 days, I will go ahead and move this topic to Inactive Topics.

 

İf you wish for this topic to be open again, please message myself or another Support member to have it open.

 

Kind Regards,

DieseL.

TruckersMP Support

 

//Locked and Moved to Inactive Topics

[JCBBuilds]

Hey,

Since this topic has been inactive for over 1 week, I will now move this to Unsolved Topics.
If you need help again in the future you will have to create a new topic.

Kind Regards,
JCBBuilds,
TruckersMP Support

//Moved to Unsolved Topics