Unable to update

[Verano.]

When I update the truckersmp plugin, it has not been able to update normally, and I have been downloading.

This is common for gamers in China, so try to optimize your connection to Asia as much as possible, as they always have high latency and lag/

[RedNub]

Hey there @Sydney.,

 

First of all, welcome here at TruckersMP Forums in Help section. Here we try to give the best solution to each player across TMP Platform. 

 

--------------------------------

Answer:

• Could you please be more specific about your problem? 

I know latency and connectivity can be a bit worse in Asia, but I still don't understand what specific problem you're having.

 

What can I do for you now? 

I can recommend - > 
Restart your computer 
Restart your internet router 
Then run TruckersMP Launcher as administrator 

 

If it shows you some type of errore, post it here

 

I will wait for your return! 

Regards,

RedWolf_Plays 

[Austin1203]

Hello @Sydney.

 

Please be patient for a few minutes.

 

Solution 1:

you can try using a VPN or Run as Administrator

 

Solution 2:

Go to "Settings".

Press "Browse".

Navigate to a directory of your choice (not were TruckersMP is currently installed)[in this case D:\]

Right click > Select "New" > Click on "Folder" > Create a folder named "TruckersMP".

Click the new folder once to select it.

Press "Select Folder".

Press "Save".

 

In China, due to certain reasons, the external network bandwidth may be restricted, which may also cause delays in connecting to Eu servers.

To address these issues, the following measures can be tried:

•  In China, you must use a Game Network Accelerator with European nodes. that can help players speed up their connections and reduce latency and packet loss.
•  Try optimizing network settings, such as closing other applications and minimizing full screen windows in games, to reduce network resource consumption.
•  If your network connection still lags, contact your network provider for technical support and assistance.

 

Kind regards

Austin1203

[Nightmaree.]

Hello there,

 

Has your question been answered with the above given answer(s)?

 

Your confirmation of the status of your issue helps us keep the forum organised!

 

I look forward to your response.

 

Kind regards,

Nightmaree.

TruckersMP Support

[[DJ Trans*051] djmtrlltc]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks for all your participation.

 

Kind regards,

djmtrlltc

TruckersMP Support

 

//Locked and moved to Inactive.

[Lucas._]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

// Moved to Unsolved.

 

Kind regards,

Lucas._

TruckersMP Support