obit8 Posted May 28, 2021 Share Posted May 28, 2021 Hello guys...when I try to connect to the game I receive this error. If I look on the forum I see that this error is usually related to a BAN. I can't see any BAN in my profile but I receive this error anyway. I've already tryed to reinstall the launcher but nothing happened. Can you please help me? Link to comment Share on other sites More sharing options...
0 Justice Man Posted May 28, 2021 Share Posted May 28, 2021 Hello there! I hope we will solve your problem Solutions: 1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7 3. Install these two programs .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 If your problem didn't solve, probably this is a general problem but it will fix. Kind regards Justice Man Link to comment Share on other sites More sharing options...
0 maksch Posted May 28, 2021 Share Posted May 28, 2021 Hello there! Has your problem been solved with the above solution suggestions? Your confirmation of the status of your issue helps us keep the forum always organized! I await your return! Kind regards, maksch TruckersMP - Support Trial Support Game Moderator Link to comment Share on other sites More sharing options...
0 obit8 Posted May 29, 2021 Author Share Posted May 29, 2021 11 hours ago, Justice Man said: Hello there! I hope we will solve your problem Solutions: 1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7 3. Install these two programs .NET Framework 4.6.2 https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 If your problem didn't solve, probably this is a general problem but it will fix. Kind regards Justice Man Thank's bro, I just played 2 hours in single player and when I've tried again It was working However I will consider your answer if it happens again 11 hours ago, Justice Man said: 1 Link to comment Share on other sites More sharing options...
0 obit8 Posted May 29, 2021 Author Share Posted May 29, 2021 9 hours ago, maksch said: Hello there! Has your problem been solved with the above solution suggestions? Your confirmation of the status of your issue helps us keep the forum always organized! I await your return! Kind regards, maksch TruckersMP - Support YES. The problem is solved, thank you very much! Link to comment Share on other sites More sharing options...
0 Winter~ Posted May 29, 2021 Share Posted May 29, 2021 Hello there @obit8! Since your problem has been solved, I will go ahead and move this topic to solved topics. If you have anymore issues in the future, feel free to open a new thread in our forum or to create a support ticket on our website: https://truckersmp.com/support Kind regards, Winter~ | - Support TruckersMP Team //Locked and moved to Solved Topics Link to comment Share on other sites More sharing options...
Question
obit8
Hello guys...when I try to connect to the game I receive this error.
If I look on the forum I see that this error is usually related to a BAN.
I can't see any BAN in my profile but I receive this error anyway.
I've already tryed to reinstall the launcher but nothing happened.
Can you please help me?
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