I can't connect to the simulator server 1

[LUCIANO_PANDA]

Hello, as you read in the title, I can't connect to the Simulator1 server.
The moment I connect, I get kicked. ping: 200ms
Please, can anyone help me.

[cнιcнι_TMP]

Hello @LUCIANO_PANDA

thanks for sharing your problem,

Here are some steps and tips that can probably help you:

 

Avoid using Wi-Fi.

Avoid doing Windows Updates at the same time.

Check your firewall settings into your router.

Prefer using servers nearest to your location.

 

Also Try to start TruckersMP always as administrator and delete all files in TruckersMP Documents folder, and in% programdata%

 

I hope I can help you with your problem.

Greetings,
AldoTruck.

[Nigthwish]

Hello @LUCIANO_PANDA

Try to enter a city with fewer people and avoid busy roads and cities.
You can use a VPN this can improve your connection if the problem comes from a bad connection.
I also have a question only in simulation 1 do you have this problem or in general in all servers?

 

[KasperE]

Hello there,

 

Have your answer been solved with the above answers?

Please let me know so we can keep our Help section as organised as possible

 

I am waiting for your response,

 

Kind Regards,

KasperE

TruckersMP - Support

[OmSaL]

Hello, @LUCIANO_PANDA

First off, thank you for creating a topic and welcome to the TruckersMP forum!

Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ 
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache  

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

Kind Regards,
OmSaL

[Winter~]

Hello there!  

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

You have 1 week to contact us.

I hope you understand. 

Thanks to all participation.

Sincerely,
Winter~
TruckersMP - Support

//Locked and Moved to Inactive

[Winter~]

Hello there   ,

 

I am going to move this topic to the Unsolved Section because it has been inactive again for a week.

Do not hesitate to contact us again by creating another topic or a support ticket - https://truckersmp.com/support !

Kind regards,

Winter~

TruckersMP Support
 

//Moved to Unsolved