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Connection probelm about ATS US server


SJ Yeung

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Hello,

 

Please follow these steps

 

> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

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Hello @SJ Yeung :) 

 

 

I will offer you some solutions below, please follow these steps;

 

1-If you are using an antivirus program, please check if it affects your internet connection.

2-Check if your Windows Firewall is blocking your internet connection again.

3-Try to log into the game with any VPN program.

4-Do not download anything during the connection.(For example, some users may experience connection problems due to open programs such as Torrent.)

5-If this problem still persists, create a support ticket: https://truckersmp.com/support

 

I hope your problem is solved. I am waiting for your return.

 

Kind Regards

Drexy

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Hello there,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,

Krisi1051

TruckersMP - Support & Add-On Team

Wolves™ | Content Creator

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Hello,

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Regards,
KasperE

// Locked and moved to Inactive Topics

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