Leon Baker

Dear @/CANCAN/, I am glad to hear that your problem has been solved. Do not hesitate to contact us again by creating a topic or a support ticket. Have a great rest of the weekend! Sincerely, Leon Baker Support Team // Locked & Moved to Solved

Hello there, @/CANCAN/! In majority of the cases, the issues related to downloading the update is related to the network issues, antivirus that is blocking the download or OneDrive. Before we move into the main solutions, try to run the launcher as administrator. If that does not help, do the following: Completely uninstall any antivirus that may be installed on your PC. Keep in mind that disabling antivirus does not help because antiviruses tend to force their protection and the application is usually still running in the background, you may notice some of the processes within the task manager. After uninstalling the antivirus, uninstall the launcher, restart your PC and download a new installation file from our website. If the steps mentioned above do not help, try using a VPN to download the update. For example, you can use Windscribe VPN or search for other alternatives. Lastly, disabling OneDrive sometimes helps as well. Hope these steps help you with solving the issue you are experiencing. Looking forward to hearing from you soon! Kind regards, Leon Baker Support Team

Hello there, @fastdrives06, Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again. Sincerely, Leon Baker Support Team // Locked and Moved to Inactive

Hello there, @IMPREZA 2.5 WRXSTI, First of all, welcome to TruckersMP forum! I am glad to hear that you managed to solve the problem. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Leon Baker Support Team // Locked & Moved to Solved

Здравствуйте, Я рад слышать что ваша проблема решена! Если в будущем у вас возникнут другие проблемы, не стесняйтесь обращаться к нам снова. Я теперь закрою данную тему. Хорошего вам дня! С уважением, Леон Команда Поддержки // Тема закрыта и перенесена в Решенные вопросы

Здравствуйте, @Андрюха @, Добро пожаловать на форум TruckersMP! Вам нужно обновить игру до последней версии, чтобы сделать это следуйте инструкции на скриншоте - https://i.imgur.com/KCgLHkt.png После этого дождитесь загрузки новой версии, наблюдать за процессом загрузки можно нажав сюда - https://i.imgur.com/3rJs2gh.png После того как обновление загрузится, можете заходить в мультиплеер. С уважением, Леон Команда Поддержки

// Тема перенесана в русский раздел Помощи.

Возможно в этот период вышло обновление TruckersMP или же обновление самой игры, обновления тоже вызывают данное сообщение. С уважением, Леон Команда Поддержки

Здравствуйте, @Evgen "G27" [54RUS], Это сообщение появляется, когда ваша карта изменилась или в игре произошли неизвестные изменения с момента последнего сохранения. Использование TruckersMP сбивает с толку вашу одиночную игру (даже с тем же профилем без модов), поэтому, если вы загрузите профиль в одиночной игре, который вы некоторое время использовали в MP, вы получите это сообщение. В TMP есть вещи, которые игра «не понимает», поэтому она не знает, что делать, и, рискуя загрузиться в хитроумном месте, перезагружает вас. Вы можете использовать разные внутриигровые профили для MP и SP, чтобы избежать этой проблемы, но я понимаю, что многие люди просто предпочитают использовать один и тот же. С уважением, Леон Команда Поддержки

Здравствуйте, @Stas7232__, Ваша тема не активна уже более 3 дней после последнего ответа. Из-за не активности, я переведу эту тему в нерешенные проблемы. Если у вас все ещё есть вопросы или вы хотите чтобы я вернул тему, напишите мне в ЛС. С уважением, Леон Команда Поддержки // Тема закрыта и перенесена в Нерешенные вопросы

Hello there, @ANDRR, Has your problem been solved with the answer given above? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team

Hello there, @GethynT26, As I can see, you have connected to the servers lately. Could you please confirm whether your problem has been solved? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team

Hello there, @DUTTY_BWOYY, Your topic has been inactive for 3 days since the last reply. Because of inactivity, I will have to move this topic to Inactive Topics. If you still have any questions about this, feel free to DM me or our Support Team members, we will open this again. Thanks to all for participation! Sincerely, Leon Baker Support Team // Locked and Moved to Inactive

You have already received the answer to that question, check out the first comment on this topic: Kind regards, Leon Baker Support Team

Hello there, @[Türk Logistics] Mahammad, Have you got the answer you were looking for with the answers given above? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team

Hello there, @Arrebi, First of all, welcome to TruckersMP forum! In majority of the cases, the issues related to downloading the update is related to the network issues, antivirus that is blocking the download or OneDrive. In order to solve the issue, you need to completely uninstall any antivirus that may be installed on your PC. Keep in mind that disabling antivirus does not help because antiviruses tend to force their protection and the application is usually still running in the background, you may notice some of the processes within the task manager. After uninstalling the antivirus, uninstall the launcher, restart your PC and download a new installation file from our website. If the steps mentioned above do not help, try using a VPN to download the update. For example, you can use Windscribe VPN or search for other alternatives. Lastly, disabling OneDrive sometimes helps as well. Hope these steps help you with solving the issue you are experiencing. Looking forward to hearing from you soon! Kind regards, Leon Baker Support Team

Hello there, @faby, Since you got the answer to your question, I will be closing this topic. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Leon Baker Support Team // Locked & Moved to Solved

Hello there, @Elephant88, Has your question been answered with the answers given above? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team

Hello there, @illegal23, Has your problem been solved with the solutions given above? Your confirmation of the status of your issue helps us keep the forum always organized! Looking forward to hearing from you soon! Sincerely, Leon Baker Support Team

Dear @Save, I am glad to hear that your problem has been solved. Do not hesitate to contact us again by creating a topic or a support ticket. Have a nice day! Sincerely, Leon Baker Support Team // Locked & Moved to Solved

Hello there, @Save, I have downloaded and tested that specific picture. It indeed does not want to upload as an avatar, but I tried sending this picture on Discord, downloading it and trying again, it worked. I am not entirely sure what is wrong with that specific picture, but feel free to do what I did or download this one - https://cdn.discordapp.com/attachments/1049595136272773190/1067446908295073822/1294191704_BastionProfilePic.png Hope that solves your problem. Sincerely, Leon Baker Support Team

The video stopped on the part where you have to select the profile. You should not stop there. You should proceed by selecting the profile and then spawning as you do normally in singleplayer. The only difference is that when you will try to spawn, you will be connected to the server and instead of spawning in singleplayer, you will spawn on the server. The messages in red color within the chat will help you with understanding whether you connected to the server or not. Sincerely, Leon Baker Support Team

Based on the provided video, you have successfully launched TruckersMP, you entered into your TMP profile and selected the server. You just did not continue with selecting the profile and spawning to connect to the server. Sincerely, Leon Baker Support Team

Try changing your TruckersMP Installation Directory to E:\TruckersMP Sincerely, Leon Baker Support Team

Could you please provide a screenshot of your launcher settings that show the paths you have selected there? Sincerely, Leon Baker Support Team