HELP "invalid email or password"

[Yeniceri3818]

when I came on the main screen multiplayer password in the password section gives an error found such an e-mail password, but the system can not log in to the right you help me

 

[SLAUGHTEER]

-If your login information work for https://truckersmp.com/ but you can`t login ingame you should try one of these fixes:

-First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on Google).

-Do the same for the password.
-Login.

-If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

-I hope that one of these fixes worked and you`re now able to login ingame.

 

If the problem is not solved;

-You can create a ticket. https://support.truckersmp.com/

 

 

/moved to help.

[LUIG]

1 ) Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

Support can be accessed here: http://ets2mp.com/support/

2 ) Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

[LintonM]

I see that you put *******@mail.com are you sure it isn't *******@gmail.com?

[Yeniceri3818]

[LUIG]

//Topic Inactive.
//Locked and moved to Inactive Topics.

Best Regards,

TruckersMP Support

LUIG

[Meitt]

Due to inactivity +5 days, we will move this to an unresolved issue
If you have a problem in the future, create a new topic or create a support request

 

/// Moved to unsolved topics