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Cant login


kratiX

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I tried to login ingame but the game says me "invalid password or email" but i gaved the correct adress/password.I changed my password also but then it says again "invalid password or email"

 

 

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Dear kratiX,

If your login information work for TruckersMP.com but you can`t login ingame you should try one of these fixes:

First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

Open notepad or a text editor.
You need to write 2 rows, on 1st your email, on the 2nd your password.
Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).
Do the same for the password.
Login.

If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
In order to change your password, you must login at truckersmp.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

I hope that one of these fixes worked and you`re now able to login ingame.
If they didn`t, please let us know, together with a brief description of what you did.

 

 

You can make a Support Ticket 

 

http://truckersmp.com/support/

Edited by Bonnm
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Make sure you verified your account, it could also be hours but I haven't had trouble with that so I don't know what it would tell you. Have you had your account for awhile? If so have you done anything significant recently (like update or modify profile information)? None of these really should affect it too much but helps us find out what could have caused it and why.

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