Error when opening launcher

[Chris09280928]

When opening the launcher, the first picture pops up and then the second picture pops up. How to solve this problem?

[Mr.Drexy]

Hello @Chris09280928,

 

First of all, welcome to TruckersMP forum.

 

Please uninstall and reinstall MP and make sure the game directory is set to ETS2 in your Steam folder. Run the client as administrator. This very important.

 

Bonus;

 

* Go to Windows Settings -> Update & Security -> Virus & Threat Protection -> Virus & Threat Protection Settings -> Exclusions -> Add or Remove Exclusions -> Add -> Folder -> Select this path: C:\Users\%USERNAME%\AppData\Local\TruckersMP

* As an alternative to the step above, you can completely disable "Virus & Threat Protection", as well as "Controlled Folder Access" within the Update & Security Settings.

 

I hope it helps

 

Kind Regards,

Mr.Drexyy

 

 

[.Filip]

Hello @Chris09280928,

 

A solution was provided above. Did you find it helpful? Please let us know as we try to keep our forums organised.

 

Have a great day!

karnet,

TruckersMP Support

[` R Ø I]

Did you install TruckersMP correctly?
You can try a clean install again. https://truckersmp.com/download

Or you can download the programmes needed for the game and try them out.

• DirectX 
• Visual C++

[Lucas._]

Hello there,

 

This topic was not active for 3 days. Due to this reason, this topic will be moved to the inactive section.

 

If you want to reopen this topic in order to get more replies or solutions, feel free to DM me or DM other supporters.

 

Cheers.

 

Kind regards,

Lucas._
TruckersMP Support

 

// Move to inactive

[Jordan.]

Hello there,

 

Since you did not want to reopen this topic after 1 week of being Inactive, I will have to move it to Unsolved Topics.

 

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind regards,

Jordan.

TruckersMP Support

 

//Moved to Unsolved