Trucksbook Client not working

[RoyalAce_TMP]

Hello,

 

My TB client is not working properly. 

 

Since I updated it to version 1.4.2 recently, the client has not been working properly. 

 

-Error info-

 

1. Client Download 
2. Install on desktop
3. Press the 'Download' button on the client
4. However, only loading animation comes out and the client doesn't work properly

5. The client closes with the animation

 

- Erasing and reinstalling files from the drive does not solve the problem

- There was a problem after installing version 1.4.2

What is the cause of my error?

[3749771]

Hello there,

 

The reason the TruckersBook client isn't working is that your client may have been installed twice, or the installation process may have overlapped with an older version, so it doesn't complete the "download" inside the client.

 

This is a common error for users using TB

 

You mentioned above that you deleted the file from the drive, but this is the wrong way.

 

We will teach you the right way to delete files.

 

- Guide

 

Files included in the TB client (You need to remove these files):

 

SII_Decrypt.exe (236.00 KB)
TB Client.exe (1.28 MB)
TBcleaner.exe (642.50 KB)
unins000.exe (708.16 KB)

 

File Data: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\TrucksBook Client_is1

 

1. Enter the computer control panel
2. Select the Uninstall a Program tab
3. Tap the shape and search for "TruckersBook"
4. Select "TruckersBook" and click Delete
5. Also, search for "File Explorer" in the Windows search bar
6. Delete all TB files on your computer

[RoyalAce_TMP]

Thank you, the client error has been resolved! 

[OmSaL]

Hello there,

Since you solved your issue, I will go ahead and move this topic to solved topics.

If you have anymore issue in the future, feel free to contact us again.

Kind regards,
OmSaL
TruckersMP Support

//Locked and Moved to Solved